Luxury Guest Experience Coordinator

8 hours ago


Edinburgh, Edinburgh, United Kingdom Belmond Full time
Luxury Guest Experience Coordinator

Estimated Salary: £30,000 - £40,000 per annum

We are seeking an exceptional individual to fill the role of Luxury Guest Experience Coordinator at Royal Scotsman, a Belmond Train. This is a fantastic opportunity for someone who is passionate about delivering top-notch service and creating unforgettable experiences for our guests.

The successful candidate will be responsible for coordinating all aspects of guest services operations, ensuring that every detail is attended to with precision and care. Working closely with the Guest Services Manager, this role requires a dynamic individual with excellent communication, organizational, and administrative skills.

Key Responsibilities:

  • Facilitating guests' communication and ensuring their requests are handled promptly and efficiently.
  • Ensuring accurate and up-to-date guest profiling.
  • Providing administrative support for the operation of the Royal Scotsman.

Requirements:

To be considered for this role, applicants must have:

  • Previous experience in a similar position, preferably within the luxury hospitality industry.
  • Relevant qualifications in hospitality management, tourism, or business studies.
  • Demonstrated ability to work effectively in a fast-paced environment.
  • Exceptional communication and interpersonal skills.

Benefits:

Royal Scotsman offers a comprehensive range of benefits, including health and dental insurance plans, group income protection, employer contribution pension, team social events, and a wellness program throughout the year.



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