Luxury Service Ambassador
1 month ago
About 100 Princes Street
Located in the heart of Edinburgh, our luxurious boutique hotel features 25 guest rooms and five stunning suites.
Each room is meticulously designed to evoke the essence of Scottish explorers and their travels.
At Red Carnation Hotels, we take pride in creating memorable experiences for our guests. As a Luxury Service Ambassador, you will be responsible for delivering exceptional customer service, ensuring that every guest feels valued and respected.
Your Key Responsibilities
- Create lasting impressions with personalized attention to detail
- Familiarize yourself with our menu offerings and products
- Maintain high standards of cleanliness and hygiene in food service areas
- Take orders accurately and efficiently
- Assist with restaurant operations, including telephone calls and messages
- Provide exceptional service during meals and events
Why Join Our Team?
- Competitive salary: £25,000 - £35,000 per annum
- Professional training and development opportunities
- Bonus scheme worth up to £600
- Free meals on duty
- Discounts on food and beverages at our hotels
- Complimentary uniform and dry cleaning services
- Holiday allowance increasing with length of service up to 25 days
- Paid volunteering days each year
- Access to Employee Assistance Programme
- Recognition incentive program
- Discounted accommodation rates globally
- Staff Appreciation Party and other employee recognition events
About Us
Red Carnation Hotels is a family-owned hotelier business with 18 stunning properties worldwide. We are proud of our commitment to developing our team members and have received numerous awards, including Best Employer (2023) and Sustainable Business (2023). Join us in this exciting new opportunity and take your career to new heights
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