Luxury Hotel Night Manager Position

1 week ago


Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full time
Job Overview

The Roseate Edinburgh Ltd is seeking a highly skilled Night Manager to join their team at the prestigious 5-star luxury boutique hotel. This role offers an excellent opportunity for someone who is passionate about delivering exceptional customer service and ensuring seamless hotel operations.

Key Responsibilities
  • Take charge of hotel operations during the night shift, ensuring all areas are maintained to the highest standards.
  • Maintain a safe and secure environment for guests, staff, and visitors.
  • Process the Night Audit and End of Day procedures accurately.
  • Attend to guest needs, including check-in and check-out procedures.
  • Handle telephone enquiries and basic hotel reservations.
Requirements
  • Familiarity with front office operations in a 4/5-star hotel environment.
  • Excellent customer service skills, with a polite and professional attitude towards internal and external guests.
  • Ability to work under pressure while maintaining attention to detail.
  • Strong communication skills, with fluency in English (both spoken and written).
Benefits
  • Meals on duty
  • Provision and laundry of uniform
  • Employee recognition awards
  • Performance review and personal development plan
  • Internal transfer and promotion opportunities
  • Support in the development of your career
  • Preferential room rates within the hotel group for yourself and family & friends

This is a full-time position with estimated 42 hours per week, offering a competitive salary ranging from £28,000 - £35,000 per annum, depending on experience.



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