Luxury Hotel Night Manager Position
1 week ago
The Roseate Edinburgh Ltd is seeking a highly skilled Night Manager to join their team at the prestigious 5-star luxury boutique hotel. This role offers an excellent opportunity for someone who is passionate about delivering exceptional customer service and ensuring seamless hotel operations.
Key Responsibilities- Take charge of hotel operations during the night shift, ensuring all areas are maintained to the highest standards.
- Maintain a safe and secure environment for guests, staff, and visitors.
- Process the Night Audit and End of Day procedures accurately.
- Attend to guest needs, including check-in and check-out procedures.
- Handle telephone enquiries and basic hotel reservations.
- Familiarity with front office operations in a 4/5-star hotel environment.
- Excellent customer service skills, with a polite and professional attitude towards internal and external guests.
- Ability to work under pressure while maintaining attention to detail.
- Strong communication skills, with fluency in English (both spoken and written).
- Meals on duty
- Provision and laundry of uniform
- Employee recognition awards
- Performance review and personal development plan
- Internal transfer and promotion opportunities
- Support in the development of your career
- Preferential room rates within the hotel group for yourself and family & friends
This is a full-time position with estimated 42 hours per week, offering a competitive salary ranging from £28,000 - £35,000 per annum, depending on experience.
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