Hospitality Guest Services Coordinator

1 day ago


Edinburgh, Edinburgh, United Kingdom Apex Hotels Full time
Delivering Exceptional Guest Experiences
At Apex Hotels, we take pride in providing personalized service that exceeds our guests' expectations. As a Night Receptionist, you will play a vital role in ensuring every guest feels welcome and supported throughout their stay.

Your primary responsibilities will include greeting guests, answering queries, and addressing any issues promptly. You will work closely with our Front Office team to maintain a clean, safe, and secure environment, guaranteeing a seamless guest experience. Whether it's recommending local attractions or resolving a guest concern, you will be empowered to make decisions and take initiative to deliver outstanding results.

Benefits
Join us and enjoy these fantastic perks:
  1. A competitive starting salary of £25,000 per year.
  2. Generous holiday allowance – 29 days per year (plus bank holidays).
  3. Contribution to our pension scheme.
  4. Free meals during working hours.
  5. Entry to our state-of-the-art gym and pool facilities.
Our comprehensive benefits package reflects our commitment to supporting our employees' well-being and personal growth. By joining our team, you'll become part of a dynamic and supportive community that shares our values of excellence, innovation, and teamwork.

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