Guest Experience Coordinator

17 hours ago


Edinburgh, Edinburgh, United Kingdom German Doner Kebab Full time
Job Overview

Shift Leader Front of House at German Doner Kebab

£32,000 - £40,000 per year.

We are seeking a highly skilled and experienced Shift Leader Front of House to join our team in St James Square, Edinburgh. The successful candidate will lead our front-of-house team to deliver exceptional customer service, manage day-to-day operations, and ensure the smooth running of our restaurant.

Key Tasks:

  • Lead and motivate the front-of-house team to achieve outstanding customer satisfaction.
  • Manage the day-to-day operations of the front of house, including stock management, cash handling, and guest service.
  • Develop and implement effective training programs to enhance team skills and performance.
  • Collaborate with the General Store Manager to coordinate front-of-house activities.
  • Maintain high standards of quality control, hygiene, and health and safety.

Essential Requirements:

  • Proven experience in a supervisory or duty manager role within the food industry.
  • Strong leadership and motivational skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively under pressure and meet deadlines.
  • Knowledge of POS systems and computer literacy.


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