Premier Guest Experience Specialist
14 hours ago
We are looking for a skilled Guest Experience Expert to join our team at Delta Hotels Edinburgh. The successful candidate will have a passion for delivering exceptional customer service and be eager to learn and grow with our company.
The estimated salary for this position is £28,000 - 32,000 per annum, depending on experience.
About the RoleIn this role, you will be responsible for:
- Providing a wide range of services to guide guests through their entire stay.
- Ensuring every process involved in check-in and check-out is completed efficiently.
- Communicating effectively with other departments on specific guest requests.
Some of your key responsibilities will include:
- Delivering a seamless travel experience for our guests.
- Engaging with guests in a confident and professional manner.
- Focusing on the details that matter to create a unique experience.
To be successful in this role, you will need:
- A strong passion for delivering exceptional customer service.
- Eagerness to learn and grow with our company.
- Professional communication skills.
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