Customer Service Representative
4 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Tyman UK & Ireland. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our Key Accounts customers, ensuring their needs are met and exceeded.
Key Responsibilities- Customer Service: Provide high-quality customer service via telephone and email, responding to customer inquiries and resolving issues in a timely and professional manner.
- Account Management: Build and maintain strong relationships with our Key Accounts customers, understanding their needs and providing tailored solutions to meet their requirements.
- Service Targets: Achieve and surpass service targets, ensuring high levels of customer satisfaction and loyalty.
- Administrative Duties: Process customer orders, update internal databases, and perform other administrative tasks as required.
- Experience: Previous experience in a customer-facing role, preferably in a similar industry.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Commercial Acumen: Strong understanding of commercial principles, including KPIs and order values.
- IT Systems: Proficient in using IT systems, such as SAGE and Salesforce.
- Problem-Solving: Ability to think creatively and resolve problems in a timely and effective manner.
Tyman UK & Ireland is a leading manufacturer of window and door hardware, committed to transforming the security, comfort, and sustainability of living and working spaces. We are a dynamic and innovative company, dedicated to delivering exceptional products and services to our customers.
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Customer Service Representative
2 days ago
Wolverhampton, Wolverhampton, United Kingdom Tyman UK & Ireland Full timeCustomer Service Representative OpportunityLocation: UK and IrelandWe are seeking a skilled Customer Service Representative to join our team at Tyman UK and Ireland. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our key accounts, ensuring their needs are met and exceeded.Key...
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Customer Service Representative
2 days ago
Wolverhampton, Wolverhampton, United Kingdom Tyman UK & Ireland Full timeCustomer Service Representative OpportunityLocation: UK and IrelandWe are seeking a skilled Customer Service Representative to join our team at Tyman UK and Ireland. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our key accounts, ensuring their needs are met and exceeded.Key...
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Customer Service Representative
4 days ago
Wolverhampton, Wolverhampton, United Kingdom Tyman UK & Ireland Full timeJob DescriptionCustomer Service RepresentativeLocation: UK and IrelandWe are seeking a highly skilled Customer Service Representative to join our team at Tyman UK and Ireland. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our key accounts, providing solutions to their needs, and ensuring their...
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Customer Service Representative
4 days ago
Wolverhampton, Wolverhampton, United Kingdom Tyman UK & Ireland Full timeJob DescriptionCustomer Service RepresentativeLocation: UK and IrelandWe are seeking a highly skilled Customer Service Representative to join our team at Tyman UK and Ireland. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our key accounts, providing solutions to their needs, and ensuring their...
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Customer Service Representative
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Wolverhampton, Wolverhampton, United Kingdom Tyman UK & Ireland Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Tyman UK & Ireland. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our Key Accounts customers.Key Responsibilities:Provide top-quality customer service to meet and exceed service targets.Collaborate with...
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