Senior IT Support Specialist

1 month ago


Watford, Hertfordshire, United Kingdom VIQU Limited Full time
Senior Service Desk Engineer

We are seeking a highly skilled Senior Service Desk Engineer to join our team at VIQU Limited. As a key member of our IT support team, you will be responsible for providing second-line and third-line technical support and maintenance on-site and remotely.

Key Responsibilities:

  • Provide technical support and maintenance for desktop, server, and infrastructure systems
  • Work closely with customers to resolve technical issues and improve their experience
  • Collaborate with the service desk team to ensure seamless support and escalation processes
  • Stay up-to-date with the latest technologies and best practices in IT support

Requirements:

  • 2+ years of experience in an IT support role, with a focus on second-line and third-line support
  • Proficient in Microsoft Server operating systems and associated technologies, including Windows Server, Windows Desktop, Office 365, and Active Directory
  • Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive, and Intune
  • Certified in Microsoft fundamentals
  • Strong IT skills and a keen interest in technology
  • Excellent communication and interpersonal skills

What We Offer:

  • A competitive salary of £35,000 to £40,000
  • A hybrid working arrangement, with 3 days on-site and 2 days remote
  • The opportunity to work with a leading IT solutions provider and contribute to the success of our clients

How to Apply:

If you are a motivated and experienced IT professional looking for a new challenge, please apply now. Alternatively, you can contact Dan Freeman at dan.freemanviqu.co.uk to discuss this opportunity further.


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