Senior IT Support Specialist
1 month ago
We are seeking a highly skilled Senior Service Desk Engineer to join our team at VIQU Limited. As a key member of our IT support team, you will be responsible for providing second-line and third-line technical support and maintenance on-site and remotely.
Key Responsibilities:
- Provide technical support and maintenance for desktop, server, and infrastructure systems
- Work closely with customers to resolve technical issues and improve their experience
- Collaborate with the service desk team to ensure seamless support and escalation processes
- Stay up-to-date with the latest technologies and best practices in IT support
Requirements:
- 2+ years of experience in an IT support role, with a focus on second-line and third-line support
- Proficient in Microsoft Server operating systems and associated technologies, including Windows Server, Windows Desktop, Office 365, and Active Directory
- Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive, and Intune
- Certified in Microsoft fundamentals
- Strong IT skills and a keen interest in technology
- Excellent communication and interpersonal skills
What We Offer:
- A competitive salary of £35,000 to £40,000
- A hybrid working arrangement, with 3 days on-site and 2 days remote
- The opportunity to work with a leading IT solutions provider and contribute to the success of our clients
How to Apply:
If you are a motivated and experienced IT professional looking for a new challenge, please apply now. Alternatively, you can contact Dan Freeman at dan.freemanviqu.co.uk to discuss this opportunity further.
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