Senior IT Support Specialist

4 weeks ago


Watford, Hertfordshire, United Kingdom VIQU IT Recruitment Full time £35,000 - £40,000

3rd Line IT Support Engineer Role

Watford – Hybrid (After Probation)

£35,000 to £40,000

VIQU IT Recruitment has partnered with an IT solutions provider to cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.

The successful candidate will provide 2nd and 3rd line support and maintenance on-site and remotely with a focus on desktop, server and infrastructure support. They will act as the escalation point for the service desk and work alongside the Service Desk Manager, directly with all managed services customers.

Key Requirements:

  • Minimum of 4 years' experience working in an IT Support capacity, with at least 2 years in 2nd and 3rd line support.
  • Highly proficient in Microsoft Server operating systems and associated technologies including Windows Server, Windows Desktop, Office 365 and Active Directory.
  • Possess strong working knowledge of Cloud and Hybrid Cloud Systems, including Azure, Exchange, SharePoint, OneDrive and Intune.
  • Understanding of remote desktop services or Azure Virtual Desktop.
  • Hold relevant certifications in Microsoft including AZ-900, SC-900 and MS-900.
  • Excellent communication and ability to provide exceptional customer service.

To discuss this opportunity in more detail, please contact Katie Dark on katie.dark@viqu.co.uk

VIQU IT Recruitment is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

3rd Line IT Support Engineer

Watford – Hybrid (After Probation)

£35,000 to £40,000


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