Senior IT Support Specialist

4 weeks ago


Watford, Hertfordshire, United Kingdom VIQU IT Recruitment Full time £35,000 - £40,000
Job Title: 3rd Line IT Support Engineer

Job Summary:
VIQU IT Recruitment is seeking a highly skilled 3rd Line IT Support Engineer to provide technical support and maintenance on-site and remotely. The successful candidate will act as the escalation point for the service desk and work closely with the Service Desk Manager to deliver exceptional customer service.

Key Responsibilities:

Provide 2nd and 3rd line technical support and maintenance on-site and remotely
Act as the escalation point for the service desk and work closely with the Service Desk Manager
Collaborate with the Service Desk Manager to deliver exceptional customer service
Work with managed services customers to resolve technical issues

Requirements:

Minimum of 4 years' experience working in an IT Support capacity
Highly proficient in Microsoft Server operating systems and associated technologies
Strong working knowledge of Cloud and Hybrid Cloud Systems
Relevant certifications in Microsoft including AZ-900, SC-900 and MS-900

What We Offer:

Competitive salary and benefits package
Opportunity to work with a leading IT solutions provider
Collaborative and dynamic work environment

How to Apply:

If you are a motivated and experienced IT Support professional looking for a new challenge, please submit your application.
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