Aftersales Service Coordinator
2 weeks ago
Pentagon Motor Group is seeking a skilled Aftersales Advisor to join our Manchester-based Maxus Van team.
Key Responsibilities- Provide exceptional customer service, face-to-face, via email, and telephone.
- Liaise with Service and Parts departments to achieve objectives.
- Manage diaries and handle incoming calls from customers.
- Update customers on vehicle status and identify upselling opportunities.
- Perform associated administration, including data entry and system maintenance.
- Service and/or Parts experience (advantageous but not essential).
- Strong administration skills and attention to detail.
- Previous customer service experience and customer focus.
- Excellent computer skills.
- Process-driven and positive attitude.
- Excellent communication skills.
- Methodical and organized approach to workload.
- Team player mentality.
- 30 days holiday per year (increasing with length of service).
- Recommend-a-Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s.
- Fully funded qualifications.
- Manufacturer training.
- Salary Finance scheme.
- Employee Assistance Programme and Mental Health First Aiders.
- Team member pension scheme contributions.
- Friends & family customer referral payments.
We pride ourselves on offering exceptional training and development opportunities, along with realistic career paths for each member of our team.
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Aftersales Service Coordinator
2 days ago
Manchester, United Kingdom Pentagon Motor Group Full timeJob IntroductionPentagon Motor Group is seeking a highly skilled and motivated Aftersales Advisor to join our Manchester-based Maxus Van team. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the Service and Parts departments in achieving their objectives.Key ResponsibilitiesProvide outstanding...
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Aftersales Service Coordinator
2 days ago
Manchester, United Kingdom Pentagon Motor Group Full timeJob IntroductionPentagon Motor Group is seeking a highly skilled and motivated Aftersales Advisor to join our Manchester-based Maxus Van team. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the Service and Parts departments in achieving their objectives.Key ResponsibilitiesProvide outstanding...
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Manchester, United Kingdom Pentagon Motor Group Full timeJob IntroductionPentagon Motor Group is seeking a highly skilled and motivated Aftersales Advisor to join our Manchester-based Maxus Van team. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our Service and Parts departments.Key ResponsibilitiesProvide exceptional...
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Aftersales Service Coordinator
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Manchester, United Kingdom Pentagon Motor Group Full timeJob IntroductionPentagon Motor Group is seeking a highly skilled and motivated Aftersales Advisor to join our Manchester-based Maxus Van team. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our Service and Parts departments.Key ResponsibilitiesProvide exceptional...
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