Aftersales Retention Advisor

5 months ago


Manchester, United Kingdom The Solution Automotive Recruitment Full time

Job reference number- JW39R5- Job Type- Full time- Location- Manchester, Greater Manchester, England- Salary- £21840-£26000 per annum**Job description**:
**Aftersales Retention Advisor - Manchester**
- Aftersales Retention Advisor
- Main Purpose of the Job- To answer customer telephone enquiries for service in an efficient, courteous and friendly manner.
- To maintain a high standard of customer service contact when booking customers into the system.
- To organise the loading of the workshop system to ensure efficient utilisation of workshop capacity.
- To carry out systematic follow up, upsell and prospecting activities.
- To ensure service and parts processes are adhered to and maintained.

As Aftersales Retention Advisor you will be working with a genuinely fantastic team with the one of the top automotive employers in the North West with always lots of potential.
- The salary is £21,840.00 with a OTE bonus of £2,400. You can earn up to £4,200 if you overachieve plus you can earn £20 per service plan sold.
- The hours are 40hrs (8-5pm / 8.30-5.30pm / 9-6pm) with a Saturday (8.30-12.30pm) on a rota basis - approx. 1 in 2.Subsidised prestige car scheme for employees after you pass probation - get a car for like 60-70% of the regular cost

We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.

Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.

**Job SkillS**:
Customer, Service Advisor, Aftersales, Parts



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