Food and Beverage Operations Manager

2 weeks ago


Dorking, Surrey, United Kingdom The National Trust Full time
Career Development Opportunity

Are you passionate about delivering exceptional customer experiences in a fast-paced restaurant and cafe environment? The National Trust is seeking a skilled Food and Beverage Assistant Manager to join our team. As a key member of our operations team, you will play a crucial role in ensuring the smooth running of our food and beverage outlets, maintaining high standards of customer service, and contributing to the growth and development of our team.

Key Responsibilities:
  • Manage and motivate a high-performing team to deliver exceptional customer experiences.
  • Ensure the successful operation of our food and beverage outlets, maintaining high standards of quality, safety, and presentation.
  • Contribute to the development of our team, providing training and mentoring to support their growth and career aspirations.
  • Collaborate with other departments to achieve business objectives and drive revenue growth.

Requirements:
  • Proven experience in a similar role, with a strong track record of delivering excellent customer service and team management.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong business acumen, with experience of managing budgets and driving revenue growth.
  • Able to work flexibly, including weekends and public holidays, to meet the demands of the business.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and collaborative team environment.
  • Access to a range of staff benefits, including discounts on National Trust membership and entry to our places.


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