Senior Operations Manager

4 weeks ago


Dorking, Surrey, United Kingdom Shepherd Neame Full time

As a seasoned hospitality professional, you will lead our historic high-street pub in Dorking, Surrey, to new heights. With a warm welcome and fantastic food and drink, the King's Arms is a gem in the heart of the town.

As an ambassador for our brand, you will foster an inclusive culture within the business, driving team development and excellence in customer service. With the support of your Operations Manager, you will strive to achieve key business objectives, delivering growth, customer satisfaction, and success.

What's in it for you?

  • Competitive annual salary package
  • Private live-in accommodation if required
  • Bonus scheme
  • Private healthcare scheme
  • Shares incentive plan
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours

Shepherd Neame is a true British institution, with a rich history and a commitment to excellence. As a member of our team, you will be part of a dynamic and supportive environment, where you can grow and thrive.

Our values

  • Working Together
  • Pride and Passion
  • Authenticity
  • Sheps Spirit

We are an equal opportunities employer, and we welcome applications from all qualified candidates. If you are passionate about hospitality and leadership, we encourage you to apply for this exciting opportunity.



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