Customer Service Expert
3 days ago
About Us
Frasers Group is a leading retail company that combines digital innovation and unique store experiences to serve consumers with top sports, premium, and luxury brands worldwide.
Job DetailsRole: Catering Team Member
Location: Frasers Head Office
Job Type: Zero hours contract (variable hours per week)
Compensation PackageThe successful candidate will receive an estimated annual salary of £23,328 based on £11.44 per hour and 40 hours work per week.
Key Responsibilities:
- Serving Customers: Serve customers and operate tills for cash and card payments.
- Inventory Management: Replenish stock and maintain front-of-house areas.
- Safety and Security: Work safely and adhere to food-related legal requirements and manual handling guidelines.
- Stock Control: Maintain secure storage of stock and monitor levels for food and other consumables.
- Cleanliness: Ensure cleanliness of front-of-house and service areas throughout shifts.
To be successful in this role, you will need:
- Excellent Communication Skills: Experience in customer care.
- Cash Handling: Cash handling and numerical skills.
- Organisation: Good organisation skills.
- Manual Handling: Able to manage and move deliveries.
- Knowledge of Food Hygiene: Knowledge of food hygiene and food safety.
We offer:
- Holiday Entitlement: Holiday entitlement (inclusive of bank holidays pro rata).
- Training and Development: Bespoke training and opportunities for development.
- Meals: Meals while on duty.
- Uniform: Uniform provided.
- Pension Scheme: Pension scheme.
- Team Discounts: Team discounts on select high-street shops and related brands.
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