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Customer Experience Specialist

1 month ago

Bournemouth, Bournemouth, United Kingdom DFS Furniture PLC Full time

If you're passionate about home furnishings and dedicated to delivering exceptional customer experiences, we'd love to hear from you As a Customer Experience Specialist at DFS Furniture PLC, you'll play a vital role in helping customers find their dream home.

  • Customer relationships: Build strong relationships with customers, understanding their needs and preferences to provide tailored recommendations and expert advice.
  • Product knowledge: Stay up-to-date with the latest product trends, features, and benefits, using this knowledge to inform your sales approach and provide confident advice to customers.
  • At DFS Furniture PLC, we're committed to providing a world-class shopping experience for our customers. We're seeking skilled professionals like you to join our team and help us achieve this goal.
  • Salary and benefits: Enjoy a competitive salary range of £22,000 - £32,000 per annum, plus benefits including a generous holiday allowance, flexible working hours, and access to exclusive discounts and perks.
  • Training and development: Receive comprehensive training and support to help you develop your skills and knowledge, with opportunities for career progression and professional growth.
  • Collaboration and teamwork: Work closely with colleagues to deliver exceptional customer experiences, share knowledge and best practices, and contribute to a positive and supportive team culture.
  • Professional growth: Enjoy opportunities for professional growth and development, with a clear pathway for career advancement and continuous learning.