Customer Experience Champion

1 month ago


Bournemouth, Bournemouth, United Kingdom Ee Retail Full time

Role Overview:

We are looking for a skilled and experienced Senior Retail Advisor to join our team at BT Group. The successful candidate will have experience of serving and delighting customers in a retail environment and will possess the leadership skills to give guidance and mentorship.

As a Senior Retail Customer Advisor, you will be responsible for bringing the shop floor to life with your drive, motivation, and enthusiasm. You will wow customers with your technical knowledge and recommend the right products every time. You will create an environment where customers feel welcome and comfortable, and keep the store on top form when the Store Manager and Assistant Manager are out.

Key Skills and Qualifications:

  • Experience of serving and delighting customers in a retail environment
  • Leadership skills to give guidance and mentorship
  • Able to show how you've worked to and exceeded sales targets or met deadlines

Benefits:

We offer a range of benefits including online GP access, market leading paid carer's leave, and family leave equalised maternity, paternity, and adoption leave. You will also receive a competitive salary of £13.81 per hour plus 20% on target commission, making your total earnings up to £16.58 per hour.



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