Reception and Administration Coordinator

5 days ago


Richmond, Greater London, United Kingdom RLDatix Full time

Job Summary:

RDLatix is seeking a highly organized and detail-oriented Office Manager/Receptionist to support our UK HQ on a 1-year fixed-term contract. This role will report directly to the Executive Assistant – President International and be responsible for a number of office, reception, and administration tasks.

Key Responsibilities:

Reception:

  • Answer and transfer incoming calls in a professional and courteous manner.
  • Meet and greet visitors, ensuring a warm and welcoming experience.
  • Process deliveries and manage visitor parking with ease.
  • Manage meeting room bookings for customers and ensure a seamless experience.
  • Implement a visitor/contractor signing in process and manage door passes, including starters and leavers.
  • Coordinate courier requests and ensure timely delivery.

Office Management:

  • Manage office suppliers and ensure a smooth supply chain.
  • Log, action, and complete maintenance requests in a timely manner.
  • Oversee stock control and ordering of refreshments, company vending, and stationery.
  • Attend regular building management meetings and follow through on actions required.

General Administration:

  • Open and distribute post in a timely manner.
  • Prepare post for evening drop off and ensure timely delivery.
  • Process invoices with purchase orders and forward to accounts for payment.
  • Ensure photocopier areas are fully supplied and clear.
  • Responsible for general office housekeeping, including meeting rooms.
  • Manage office moves within the building.

Health and Safety:

  • Ensure H&S notices are up-to-date and visible.
  • Verify H&S staff certification is up-to-date.
  • Assist the Compliance Officer with company compliance actions as required.

Requirements:

  • Previous experience in customer service, office management, and reception.
  • Strong communication skills, written and verbal.
  • Ability to be resourceful and proactive when issues arise.
  • Team player who can work independently and within a team.
  • Positive, professional, and approachable client-facing manner.
  • Microsoft Office skills.
  • Strong organizational skills.
  • Quick to learn.
  • Must take ownership and responsibility.
  • Ability to make decisions.
  • Honest and trustworthy.
  • Attention to detail.
  • Forward planning.
  • Ability to work autonomously.
  • Approachable and enthusiastic.
  • Resilient.

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