Luggage Porter
2 weeks ago
About the Role
The Luggage Porter is a key member of our Guest Services team, responsible for ensuring a seamless and welcoming experience for our guests.
Key Responsibilities
- Transport guests' luggage from the point of arrival to their rooms, and assist with luggage during check-out and departure.
- Escort guests to their rooms, explaining the room features and hotel amenities as necessary.
- Safely store and retrieve luggage as needed, ensuring proper tagging and documentation for easy identification.
- Communicate effectively with front desk staff to ensure a smooth check-in and check-out process for guests.
About You
We are looking for a highly organized and customer-focused individual with excellent communication skills. Previous experience in a similar role within the luxury segment is preferred.
What We Offer
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt for you and your family and friends
- Business attire laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About Hyatt
We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We believe that hospitality is more than just a job – it's a career for people who care.
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