Luggage Porter
4 weeks ago
Job Summary
The Night Luggage Porter is responsible for ensuring a seamless guest experience by transporting luggage and providing exceptional customer service during late-night hours.
Key Responsibilities
- Transport guests' luggage from arrival points to their rooms, ensuring timely and efficient service.
- Escort guests to their rooms, providing a warm welcome and explaining hotel amenities as needed.
- Safely store and retrieve luggage, maintaining accurate documentation for easy identification.
- Communicate effectively with night front desk staff to ensure a smooth check-in and check-out process.
About You
We seek a highly attentive and organized individual with excellent customer service skills to join our team as a Night Luggage Porter. Previous experience in a similar role within the luxury segment is preferred.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt for you and your family and friends
- Complimentary business attire laundering
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities
About Hyatt
At Hyatt, we care for people so they can be their best. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing guide our actions and decisions. Join our team and become part of a global community that values diversity, equity, and inclusion.
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