Luggage Porter
4 weeks ago
We are seeking a highly skilled and enthusiastic Luggage Porter to join our team at Firmdale Hotels. As a Luggage Porter, you will be responsible for ensuring the smooth running of daily operations at our concierge desk, providing exceptional service to our guests, and working closely with our front office team to deliver inspirational service.
Key Responsibilities:
- Assist the concierge desk with guest requests and ensure efficient service delivery
- Work closely with the front office team to maintain high standards of service
- Provide exceptional service to guests, ensuring their needs are met and exceeded
What We Offer:
- A competitive hourly rate
- Discounts and perks on our platform
- Wage Stream – An employee app to stream your wages before payday
- Paid overtime
- Flexibility
- No split shifts
- Cycle to work scheme
- Uniform and meals provided
- Uniforms dry cleaned
- Discounted personal dry cleaning
- Social events, wellbeing and team activities
- Award-winning training opportunities and career development
- Fully funded English lessons
- One paid volunteering day per year
- Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club and an overnight stay)
Requirements:
- Keen and willingness to work as part of a team
- Customer-focused
- Warmth and impeccable presentation
- Passion for detail
- Enthusiasm
Why Join Firmdale Hotels?
Firmdale Hotels is an international award-winning group comprising of 10 high-end luxury hotels and 8 bars and restaurants in London and New York. We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done.
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