Luggage Porter
1 day ago
We are seeking a passionate and dedicated Luggage Porter to join our Concierge Team at The Landmark London. As a Luggage Porter, you will be responsible for delivering exceptional guest service by ensuring that our guests' luggage is handled with care and delivered to their rooms in a timely manner.
Key Responsibilities:- Deliver luggage in line with LQA leading standards, within 10 minutes of guest arrival.
- Assist departing guests with their luggage and transportation arrangements.
- Provide directions or general information to guests or patrons as may be required.
- Notify the Chief Concierge, Assistant Concierge and/or Assistant Manager on duty of any guest problems or complaints.
- A competitive salary and service charge.
- Pension with company contributions.
- 50% discount in all our restaurants and Spa treatments across our properties.
- Team member and Friends & Family rates across our properties.
- Complimentary stay after passing probation.
- Extensive discounts on our benefits platform.
- Access to private medical insurance.
- Interest free season ticket loan.
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing.
- Support through development plans, apprenticeships and world-class management development programmes.
- Bike to work scheme.
- Recommend a Friend incentive.
- Uniforms provided and laundered complimentary.
- Free meals on duty.
- Opportunity to join our taskforces to contribute to the business focuses, community and environment.
- Employee recognition schemes and Social Committee events.
We are a 5-star hotel with a 2-rosette restaurant, and we are proud to be a Leading Hotels of the World member. If you are passionate about delivering exceptional guest service and are looking for a challenging and rewarding role, please apply today.
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London, Greater London, United Kingdom The Landmark London Hotel Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Luggage Porter to join our Concierge Team at The Landmark London Hotel. As a Luggage Porter, you will be responsible for delivering exceptional guest service by ensuring that our guests' luggage is handled with care and efficiency.Key ResponsibilitiesDeliver luggage in line with LQA leading...
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