BMW Group Technical Support and Warranty Student Placement
1 month ago
We are seeking a highly motivated and detail-oriented student to join our Technical Campaigns team as a Technical Support and Warranty Student Placement. As a member of our team, you will have the opportunity to work on technical and warranty projects, developing a good understanding of vehicle quality issues and the function and structure of the vehicle supply chain.
Key Responsibilities:- Assist with customer mailing templates and run off batches of letters for recalls and technical actions.
- Monitor the progress of campaigns through the analysis of customer recall data and compile monthly reports on campaign and recall completion rates.
- Liaise with individual Retailers to achieve greater completion rates of low volume recalls and campaigns.
- Draft and send recall communications designed to be sent directly to customer vehicles via our state-of-the-art InCar communication system.
- Support with Retailer HUB publishing of bulletins and documents.
- Liaise with key stakeholders in Sales, Parts, Customer Service, and Aftersales areas of our business regarding technical campaign topics.
- Studying toward a degree in a Business or Engineering discipline and on track to achieve a 2:2 or above.
- Passion for the automotive industry.
- Excellent knowledge of MS Office products, especially Excel and PowerPoint and Word.
- Strong relationship building skills and a professional level of customer service, showing exceptional written and verbal communication skills.
- Good organisational and time management skills, and ability to show high attention to detail to every task.
- Ability to work at both a detailed and high level, prioritise activities, work under pressure, and multi-task.
- A competitive annual salary of £23,700, 27 days holiday per annum (pro rata to your contract), and an attractive pension scheme.
- Contracted working hours are 40 hours a week.
- Opportunity to enjoy other employee benefits, a subsidised on-site restaurant, and access to our Advantages scheme which gives you a range of offers and discounts.
We operate rolling recruitment, which means we may close the application window earlier than identified if sufficient applications are received. Please apply early to avoid disappointment.
To be eligible for this position, you must be returning to your studies for a minimum of 6 months after completion of this placement. You must be able to provide proof of your legal right to work in the UK.
We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex, or sexual orientation.
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Farnborough, Hampshire, United Kingdom BMW Group Full timeJob SummaryWe are seeking a highly motivated and detail-oriented student to join our Technical Campaigns team at BMW Group UK. As a student placement, you will play a crucial role in supporting our Aftersales and Retailer network by working on technical and warranty projects.Key ResponsibilitiesAssist with customer mailing templates and run batches of...
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Farnborough, Hampshire, United Kingdom BMW Group Full timeJob SummaryWe are seeking a highly motivated and detail-oriented student to join our Technical Campaigns team at BMW Group UK. As a student placement, you will have the opportunity to work on technical and warranty projects, developing a good understanding of vehicle quality issues and the function and structure of the vehicle supply chain.Key...
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