Customer Experience Manager

3 weeks ago


Bromsgrove, Worcestershire, United Kingdom Equals One Ltd Full time
About the Job

We are seeking an experienced Business Services Manager to join our team at Equals One Ltd.

As a Business Services Manager, you will be responsible for leading our client service delivery team and ensuring that we provide exceptional customer experiences.

You will work closely with our management team to develop and implement business strategies, manage budgets, and optimize processes to drive growth and efficiency.

In this role, you will have the opportunity to make a significant impact on the success of our company and contribute to shaping our future.

The estimated salary for this position is £24,500 per annum, considering the job requirements and location.

This is a 12-month fixed-term contract, providing maternity cover.

Key Responsibilities

  • Lead the client service delivery team, ensuring excellent customer experiences
  • Develop and implement business strategies to drive growth and efficiency
  • Manage budgets and optimize processes to improve productivity
  • Collaborate with the management team to achieve business objectives

What We Offer

  • A competitive salary of £24,500 per annum
  • A 12-month fixed-term contract, providing maternity cover
  • A hybrid working arrangement, based at our Bromsgrove office
  • Ongoing professional development opportunities


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