Customer Relations Manager
2 days ago
The successful candidate will be responsible for carrying out investigations of client complaints, following the firm's standard complaints procedure and formulating client responses. They will also support the analysis of customer feedback processes, act upon and effectively deliver against client requests, review customer-focused regulatory industry update summaries, and escalate to senior management and Operations where issues with products and services are identified.
This role offers a great chance to work in a vibrant office environment with colleagues who demonstrate longevity within the business. Progression is encouraged, with support for further industry exams and a clear pathway agreed and supported by management. An estimated salary for this role is £42,000.
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Manager of Client Relations
2 days ago
Bromsgrove, Worcestershire, United Kingdom Equals One Ltd Full timeJob Title: Client Services ManagerWe are seeking a seasoned professional to fill the role of Client Services Manager at Equals One Ltd.The successful candidate will have extensive experience in client-facing roles, with a proven track record of delivering exceptional customer service and building long-lasting relationships with clients and colleagues...
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Client Relations Manager
7 days ago
Bromsgrove, Worcestershire, United Kingdom Equals One Ltd Full timeWe are looking for a highly skilled Client Services Manager to join our team at Equals One Ltd. As a key player in our client facing team, you will be responsible for managing client relationships, developing strategies to improve customer engagement and retention, and coordinating cross-functional teams to deliver high-quality services.About UsAt Equals One...
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Manager of Client Relations
7 days ago
Bromsgrove, Worcestershire, United Kingdom Equals One Ltd Full time £22,000 - £26,000Job OverviewWe are seeking an experienced Client Services Professional to join our team at Equals One Ltd. As a key member of our client-facing team, you will play a vital role in delivering exceptional service to our clients. This includes managing client accounts, providing technical support, and ensuring seamless integration with our systems.Key...
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Customer Service Manager
2 days ago
Bromsgrove, Worcestershire, United Kingdom Equals One Ltd Full time £22,000 - £26,000Job SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Equals One Ltd. The successful candidate will be responsible for providing exceptional customer service, managing client relationships, and ensuring high levels of H&S compliance.
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Customer Experience Manager
3 days ago
Bromsgrove, Worcestershire, United Kingdom Equals One Ltd Full timeAbout the JobWe are seeking an experienced Business Services Manager to join our team at Equals One Ltd.As a Business Services Manager, you will be responsible for leading our client service delivery team and ensuring that we provide exceptional customer experiences.You will work closely with our management team to develop and implement business strategies,...
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Customer Loyalty Development Manager
7 days ago
Bromsgrove, Worcestershire, United Kingdom Eligo Recruitment Limited Full timeJob DescriptionWe are seeking an experienced Customer Loyalty Development Manager to lead and grow key relationships that support our customer loyalty program and retail media strategy. As a strategic partner, you will work closely with internal and external teams to identify, develop, and manage partnerships that drive customer engagement and business...
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Customer Relationship Manager
4 days ago
Bromsgrove, Worcestershire, United Kingdom RS Hydro Full timeWe are looking for a highly skilled and motivated individual to join our team as a Commercial Liaison Specialist at RS Hydro in Stoke Prior, Bromsgrove, Worcestershire. This role will involve working closely with customers and stakeholders to build strong relationships and provide expert advice on our products.About the RoleIn this role, you will be...
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Customer Loyalty Business Partner
7 days ago
Bromsgrove, Worcestershire, United Kingdom Eligo Recruitment Ltd Full timeJob Title: Customer Loyalty Business PartnerWe are seeking a seasoned professional to join our team as a Customer Loyalty Business Partner. In this role, you will be responsible for developing and managing strategic partnerships that support our customer loyalty program and retail media strategy. You will work closely with internal and external teams to...
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Process Improvement Manager
1 month ago
Bromsgrove, Worcestershire, United Kingdom ASC Connections Full timeASC Connections: Process Improvement Manager Job OpportunityA leading business is seeking a skilled Process Improvement Manager to drive quality management systems and contribute to the company's success.About the RoleThe Process Improvement Manager will lead quality management initiatives, collaborate with cross-functional teams, and drive process...
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Senior Customer Support Lead
4 days ago
Bromsgrove, Worcestershire, United Kingdom Equals One Ltd Full timeJob Description: Senior Customer Support LeadWe are looking for an experienced Client Services Manager to lead our customer support team at Equals One Ltd. as a Senior Customer Support Lead.About the Role:This is a fixed-term contract lasting 12 months, providing maternity cover for the current holder of the position.Key Responsibilities:Manage and develop a...
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Customer Engagement and Loyalty Strategist
7 days ago
Bromsgrove, Worcestershire, United Kingdom Eligo Recruitment Full timeJob Title: Loyalty Partnership ManagerAbout the Opportunity:This challenging yet rewarding role requires a skilled Loyalty Partnership Manager to drive business growth through strategic partnerships and innovative retail media strategies.Key Accountabilities:Develop and implement a retail media strategy to enhance customer engagement and drive revenue...
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Strategic Property Manager
1 week ago
Bromsgrove, Worcestershire, United Kingdom CV Library Full timeThe Best Connection Group Limited is seeking a highly motivated and organized Strategic Property Manager to join their team in the UK.This role supports the Facilities department in managing a portfolio of approximately 100 properties across the country. The Strategic Property Manager ensures that all property requirements, systems, and processes operate...
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Territory Development Manager
7 days ago
Bromsgrove, Worcestershire, United Kingdom McCurrach UK Ltd Full timeAbout the RoleWe are seeking a skilled Customer Account Manager to join our team as a Territory Manager on our PepsiCo account. In this role, you will work with a variety of global brands, including PepsiCo, Britvic, Unilever, Kimberly Clark, Kerry Foods, Microsoft, and Pernod Ricard. Your primary responsibilities will include calling on different retailers,...
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Bromsgrove, Worcestershire, United Kingdom Getting In Limited Full timeBusiness Administration and Customer Service SpecialistThis is an opportunity to gain a business administration qualification while working in a commercial environment.Key Responsibilities:Support the Commercial Team with administrative duties.Liaise with clients to understand their needs and provide excellent customer service.Assist with the commercial...
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Office Management Professional
4 days ago
Bromsgrove, Worcestershire, United Kingdom Equals One Ltd Full time**Our Team**We're a close-knit team at Equals One Ltd, dedicated to revolutionising health and safety compliance solutions. Our office is based in Bromsgrove, Worcestershire, and we're committed to creating a supportive and inclusive work environment.We're seeking an Office Management Professional to join our team, responsible for overseeing daily...
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Complaints Resolution Manager
1 week ago
Bromsgrove, Worcestershire, United Kingdom IDEX Consulting Ltd Full timeJob SummaryIDEX Consulting Ltd is looking for an experienced Complaints Specialist to join its Customer Care Team.The successful candidate will be responsible for investigating and resolving client complaints, analyzing customer feedback, and working closely with the Operations team to ensure excellent customer service.The key qualifications and skills...
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Customer Service Representative
3 weeks ago
Bromsgrove, Worcestershire, United Kingdom Card Factory Full timeWhy Work with Us?The Card Factory is a dynamic and innovative company that's passionate about helping customers celebrate life's special moments. As a Seasonal Sales Assistant, you'll join a talented team who are dedicated to delivering exceptional customer service and driving sales growth.Your Key ResponsibilitiesYou'll be responsible for serving customers...
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Arrears Management Coordinator
2 days ago
Bromsgrove, Worcestershire, United Kingdom Swift Temps Full timeCompany OverviewSent by Swift Temps, our mission is to connect people with job opportunities that match their skills and interests. We pride ourselves on building long-lasting relationships with our clients and candidates, ensuring that everyone has access to the best possible employment opportunities.We are currently seeking a highly skilled Credit...
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Credit Management Professional
3 days ago
Bromsgrove, Worcestershire, United Kingdom Swift Temps Full timeAre you a results-driven Credit Controller looking for a new opportunity?Swift Temps is currently seeking a skilled Credit Controller to join our dedicated finance office in Bromsgrove.In this role, you will be responsible for managing and maintaining accurate records of customer accounts, analysing and interpreting financial data to inform business...
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Food Service Operations Manager
7 days ago
Bromsgrove, Worcestershire, United Kingdom Bupa Global Full timeCareer OpportunityA dynamic role that offers the chance to showcase your culinary skills and leadership abilities in a residential setting.About the JobSalary: £45,000 - £65,000 per year (dependent on experience).Key TasksManage kitchen operations, ensuring smooth day-to-day running and meeting quality and safety standards. Collaborate with colleagues to...