Complaints Resolution Manager
3 days ago
IDEX Consulting Ltd is looking for an experienced Complaints Specialist to join its Customer Care Team.
The successful candidate will be responsible for investigating and resolving client complaints, analyzing customer feedback, and working closely with the Operations team to ensure excellent customer service.
The key qualifications and skills required for this role include:
- A strong background in the financial services sector, preferably in complaint handling or customer service
- Excellent communication and interpersonal skills to effectively resolve client complaints
- Able to work independently and as part of a team to achieve goals and objectives
- Familiarity with industry regulations and standards, particularly those related to complaint handling
- Ability to analyze data and make recommendations to improve processes and procedures
We offer a competitive salary package and opportunities for professional growth and development in a supportive and dynamic work environment.
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Complaints Resolution Consultant
6 hours ago
Bromsgrove, Worcestershire, United Kingdom IDEX Consulting Ltd Full timeAbout the RoleWe are seeking an experienced Complaints Resolution Consultant to join our Customer Care Team. In this role, you will be working closely with senior management and operations to resolve client complaints efficiently.
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Customer Care Specialist Financial Advisory
3 days ago
Bromsgrove, Worcestershire, United Kingdom IDEX Consulting Ltd Full timeAbout the RoleWe are seeking a talented Complaints Specialist to join our team at IDEX Consulting Ltd.The ideal candidate will have experience working in the financial services sector, with a strong understanding of customer complaints procedures and regulations.The key responsibilities of this role include:Investigating client complaints and resolving them...
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Claims Manager
3 days ago
Bromsgrove, Worcestershire, United Kingdom Broadwood Resources Limited Full timeDisease Claims Expert Wanted:We are looking for a highly skilled Loss Adjuster to join our team and manage disease claims. As a key member of the team, you will be responsible for working closely with clients to understand their needs and providing expert advice on claim resolution.About the Position:- Manage disease claims from inception to settlement-...
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Property Manager
2 days ago
Bromsgrove, Worcestershire, United Kingdom Austin Fraser Full timeLive in Estate Manager - BromsgroveAbout the RoleWe are seeking a highly motivated and experienced Estate Manager to oversee the day-to-day operations of our residential development in Bromsgrove. As an Estate Manager, you will be responsible for ensuring the safety and maintenance of the designated development, as well as coordinating improvements to the...
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Financial Services Advisor
3 days ago
Bromsgrove, Worcestershire, United Kingdom IDEX Consulting Ltd Full timeJob DescriptionAt IDEX Consulting Ltd, we are seeking a highly skilled Complaints Specialist to join our team in the Customer Care Team.This is an exciting opportunity for a motivated and experienced individual to work with a leading Financial Advisory and Wealth Management business.The successful applicant will be responsible for carrying out investigations...
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Loss Adjuster
3 days ago
Bromsgrove, Worcestershire, United Kingdom Broadwood Resources Limited Full timeJob Description:We are seeking a skilled Loss Adjuster to join our established and respected liability loss adjusting/TPA claims management team. As a key member of the team, you will be responsible for managing disease claims, working closely with clients to understand their needs and providing expert advice on claim resolution.About the Role:- Manage...
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Manager of Client Relations
5 hours ago
Bromsgrove, Worcestershire, United Kingdom Equals One Ltd Full time £22,000 - £26,000Job OverviewWe are seeking an experienced Client Services Professional to join our team at Equals One Ltd. As a key member of our client-facing team, you will play a vital role in delivering exceptional service to our clients. This includes managing client accounts, providing technical support, and ensuring seamless integration with our systems.Key...
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Disease Claims Specialist
3 days ago
Bromsgrove, Worcestershire, United Kingdom Broadwood Resources Limited Full timeCompany Overview:This is an exciting opportunity for an experienced Loss Adjuster to join a reputable liability loss adjusting/TPA claims management team. The ideal candidate will have a strong background in disease claims and excellent communication skills.The successful candidate will be responsible for managing disease claims, working closely with clients...
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Senior Mechanical Project Coordinator
4 weeks ago
Bromsgrove, Worcestershire, United Kingdom Nimble Recruitment Full timeJob Summary: We are seeking a skilled Mechanical Project Manager to lead projects from inception to completion, with a proven track record of delivering high-value mechanical and electrical projects.Develop and implement effective project plans to meet client requirements.Manage and motivate project teams to achieve successful project outcomes.Coordinate...
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Regulated Industry Compliance Officer
4 hours ago
Bromsgrove, Worcestershire, United Kingdom IDEX Consulting Ltd Full timeCompany Overview">IDEX Consulting Ltd is a leading provider of financial advisory services.We are committed to delivering exceptional customer experiences and maintaining the highest standards of regulatory compliance.Salary and BenefitsThe successful applicant can expect a salary of £40,000 per annum, with opportunities for progression and further...
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Senior Mechanical Project Director
4 weeks ago
Bromsgrove, Worcestershire, United Kingdom Nimble Recruitment Full timeAs a Senior Mechanical Project Director with Nimble Recruitment, you will be responsible for leading mechanical projects from conception to delivery, working closely with in-house teams and stakeholders. Our client is a privately owned Building Services contractor based in the Midlands, with a strong focus on delivering high-quality projects up to £15m in...
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Quantity Surveyor Specialist
7 minutes ago
Bromsgrove, Worcestershire, United Kingdom VINCI Facilities Full timeJob Title: Quantity Surveyor SpecialistSalary: £55,000 - £70,000 per annumAbout VINCI FacilitiesVINCI Facilities is committed to delivering high-quality facilities management and building solutions. We strive to provide exceptional service to our clients, ensuring their needs are met and exceeded.Job RoleThe successful candidate will be responsible for...
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Complaints Handler
6 months ago
Bromsgrove, United Kingdom Idex Full timeA fantastic opportunity to join one of the UK's leading Wealth Management firms, looking for those of you who wish to grow with us as a business and support our strong growth plans, with hybrid working. This is a full-time permanent opportunity and in return, you will receive a competitive salary and range of benefits. Complaints Handle** day to day...
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Facilities Helpdesk Administrator
6 months ago
Bromsgrove, United Kingdom NEC Services Group Full time**Position**: Helpdesk Administrator **Job Summary**: The Helpdesk Administrator is responsible for overseeing the operations of the helpdesk ensuring the efficient delivery of support services to clients. Working closely with the Head of Facilities Services, this role involves managing incoming jobs, coordinating service requests, resolving issues, and...
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Customer Care Technician
7 months ago
Bromsgrove, United Kingdom AFH Financial Group Full time**Customer Care Technician** An opportunity to join AFH Wealth Management, one of the UK’s leading independent financial advisory and wealth management firms. We are looking for those of you who wish to grow with us as a business and support our strong growth plans, with hybrid working. This is a full-time permanent opportunity and in return, you will...
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Customer and Technical Support Representative
8 months ago
Bromsgrove, United Kingdom SF Group Full timeAre you passionate about delivering exceptional customer service? Do you have a strong IT background and a genuine interest in technology? If so, we have an exciting opportunity for you to join our clients' dynamic IT support team. Our client are a leading software company specialising in serving the General Practice and Primary Healthcare market. They work...
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Assistant General Manager
2 weeks ago
Bromsgrove, United Kingdom David Lloyd Clubs Careers Full timeWould you like to join the largest Health and fitness operator in Europe, working with a passionate driven team with the will to win?At David Lloyd we are enjoying a sustained period of growth which will see us open amazing new clubs in the UK and Europe.Our Assistant General Managers are people-focused and have full accountability in leading and operating a...
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Estate Manager
1 week ago
Bromsgrove, United Kingdom Randstad Delivery Full timeEstates Manager Live in Estates / Development Manager - Marlbrook, Bromsgrove - Accomodation & all bills included Are you a proven Estates Manager, Development Manager or Building Manager looking for work in the Bromsgrove area? Are you highly organised, professional, customer focused and able to manage a team? Our leading Property client is seeking a...
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Estate Manager
2 weeks ago
Bromsgrove, United Kingdom CV-Library Full timeEstates Manager Live in Estates / Development Manager - Marlbrook, Bromsgrove - Accomodation & all bills included Are you a proven Estates Manager, Development Manager or Building Manager looking for work in the Bromsgrove area? Are you highly organised, professional, customer focused and able to manage a team? Our leading Property client is seeking a...
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Assistant General Manager
3 weeks ago
Bromsgrove, United Kingdom David Lloyd Clubs Full timeAssistant General Manager - Bromsgrove Would you like to join the largest Health and fitness operator in Europe, working with a passionate driven team with the will to win? At David Lloyd we are enjoying a sustained period of growth which will see us open amazing new clubs in the UK and Europe. Our Assistant General Managers are people-focused and have...
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Account Manager
1 week ago
Bromsgrove, United Kingdom Compliance Group Limited Full timeHere at Fire Safe Services , were seeking for an experienced Account Manager to join our team based in Bromsgrove .As an Account Manager, you will be the first point of contact for our customers.Your responsibilities include sales generation and managing accounts within your designated customer base.A confident communicator, you will focus on cross-selling...
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Credit Controller
3 days ago
Bromsgrove, United Kingdom Swift Temps Ltd Full timeCredit Controller£28,000 per annumMonday - FridayBromsgroveSwift Temps are currently looking for a confident, well-versed Credit Controller to join a well-established existing team at our dedicated finance office in Bromsgrove.This is an exciting, challenging and rewarding opportunity that has arisen due to continual growth of the company and we are now...
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Swift Temps | Credit Controller | Bromsgrove
1 week ago
Bromsgrove, United Kingdom Swift Temps Full timeCredit Controller £28,000 per annum Monday - Friday Bromsgrove Swift Temps are currently looking for a confident, well-versed Credit Controller to join a well-established existing team at our dedicated finance office in Bromsgrove.This is an exciting, challenging and rewarding opportunity that has arisen due to continual growth of the company and we are now...
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Credit Controller
1 week ago
Bromsgrove, United Kingdom Swift Temps Full timeCredit Controller £28,000 per annum Monday - Friday Bromsgrove Swift Temps are currently looking for a confident, well-versed Credit Controller to join a well-established existing team at our dedicated finance office in Bromsgrove.This is an exciting, challenging and rewarding opportunity that has arisen due to continual growth of the company and we are now...
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Credit Controller
1 week ago
Bromsgrove, United Kingdom CV-Library Full timeCredit Controller £28,000 per annum Monday - Friday Bromsgrove Swift Temps are currently looking for a confident, well-versed Credit Controller to join a well-established existing team at our dedicated finance office in Bromsgrove. This is an exciting, challenging and rewarding opportunity that has arisen due to continual growth of the company and...
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Bromsgrove, United Kingdom Compliance Group Limited Full timeHere at Fire Safe Services , were seeking for an experienced Account Manager to join our team based in Bromsgrove .As an Account Manager, you will be the first point of contact for our customers.Your responsibilities include sales generation and managing accounts within your designated customer base.A confident communicator, you will focus on cross-selling...
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Client Services Manager
2 weeks ago
Bromsgrove, United Kingdom Marlowe Software, Risk And Compliance Full timeClient Services Manager William Martin Location: Hybrid working based at the Bromsgrove Office Job Type: Full time Permanent Job Description About Us William Martin, part of the wider SRC division, are at the forefront of revolutionising health and safety compliance solutions.With a mission to foster compliance, resilience, and success, we take pride in...
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Client Services Manager
2 weeks ago
Bromsgrove, United Kingdom Marlowe Software, Risk And Compliance Full timeClient Services Manager William Martin Location: Hybrid working based at the Bromsgrove Office Job Type: Full time Permanent Job Description About Us William Martin, part of the wider SRC division, are at the forefront of revolutionising health and safety compliance solutions.With a mission to foster compliance, resilience, and success, we take pride in...
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Compliance Officer
6 months ago
Bromsgrove, United Kingdom NFP Europe Full timeWe are recruiting for a **Compliance Officer** to support the Compliance team in the delivery of strategic and tactical enhancements of the Group Compliance function, together with ensuring that both internal and external BAU compliance requirements are met. The role will be a key part of the compliance function collectively working to ensure the effective...
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Specifications Technologist
6 months ago
Bromsgrove, United Kingdom Bumble Hole Foods Ltd Full timeJob Title: Specifications Technologist - Egg Processing Industry Overview: **Main duties and responsibilities include**: 1. Send customer specifications on a daily basis, ensuring they are accurately set up on the relevant portals 2. Liasing with Suppliers 3. Dealing with M & S Farms 4. Documentation updates 5. Internal Audits 6. Liasing with internal...
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Credit Controller
6 months ago
Bromsgrove, United Kingdom Walters People Full timeWalters People: Credit Controller - Rubery - Permanent - £26,000 - £27,000 - Hybrid Walters people are currently working alongside a leading business in Rubery in their recruitment of a Credit Controller on a permanent basis paying up to £27k dependent on experience. Key Responsibilities of the Credit Controller: - Collecting cash within specified...
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Experienced Ledger Clerk
1 week ago
Bromsgrove, United Kingdom CV-Library Full timeJob Title: Experienced Ledger Clerk Salary: £27,000 - £30,000 (depending on experience) Hours: Monday to Friday, 9:00 AM - 5:30 PM Location: Office-based (Bromsgrove) Job Description We are seeking an experienced Ledger Clerk to join a thriving team in Bromsgrove, focusing on managing subcontractor invoices and CIS payments, while also...