Regulated Industry Compliance Officer

15 hours ago


Bromsgrove, Worcestershire, United Kingdom IDEX Consulting Ltd Full time

Company Overview

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  • IDEX Consulting Ltd is a leading provider of financial advisory services.
  • We are committed to delivering exceptional customer experiences and maintaining the highest standards of regulatory compliance.

Salary and Benefits

The successful applicant can expect a salary of £40,000 per annum, with opportunities for progression and further professional development.

Job Description

">Key Responsibilities
  • Investigate client complaints and formulate responses in accordance with our standard procedure.
  • Analyse customer feedback processes to identify areas for improvement.
  • Act upon and deliver against client requests in a timely and efficient manner.
  • Review industry updates and regulatory summaries to stay up-to-date with the latest requirements.
  • Escalate issues to senior management and operations teams as necessary.

Required Skills and Qualifications

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  • The successful applicant must be studying towards or have achieved their Level 4 Regulated Diploma in Financial Planning.
  • Prior experience within the financial advisory industry is desirable.

Benefits

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In return, you will work in a vibrant office environment with colleagues who demonstrate longevity within the business.

Progression is encouraged, with opportunities for further professional development and support for additional qualifications.


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