Case Management Specialist

24 hours ago


Glasgow, Glasgow City, United Kingdom Search Full time

Job Summary:

We are seeking a highly organized and detail-oriented Case Management Specialist to join our team at Search. As a Case Management Specialist, you will be responsible for managing the entire claims process from start to finish, ensuring that our clients receive the best possible service.

Key Responsibilities:

  • Manage a caseload of personal injury claims, ensuring timely and efficient processing
  • Take statements from clients and coordinate with in-house case management systems
  • Coordinate documents with partners and support with aspects of administration
  • Process incoming and outgoing mail, sorting, naming, and scanning onto the system
  • Perform data entry and maintain accurate records
  • Monitor the coordinator inbox, ensuring it remains up-to-date and clear
  • Support the wider case management team with administrative tasks, including portal management
  • Prepare and chase mandates, and issue letters as required

Requirements:

  • Excellent communication and organizational skills
  • Ability to work well under pressure and meet deadlines
  • Strong attention to detail and ability to maintain accurate records
  • Proficiency in using in-house case management systems
  • Ability to work independently and as part of a team

What We Offer:

As a Case Management Specialist at Search, you will have the opportunity to work with a well-established company and receive full training and support in your new role. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.


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