Case Manager

4 days ago


Glasgow, Glasgow City, United Kingdom Calibre Candidates Full time

We are seeking a highly skilled Claims Specialist to join our team at Calibre Candidates, where you will play a pivotal role in managing property claims with professionalism, empathy, and expertise. This role offers the chance to be part of a dedicated team of professionals and contribute to helping clients navigate the claims process.

Key Responsibilities:

  • Oversee the full claims process for property-related claims, including domestic and commercial cases
  • Act as the primary point of contact for clients, providing regular updates and support throughout the claims process
  • Coordinate with stakeholders to ensure timely and satisfactory conclusion of claims
  • Address and resolve disputes or escalated claims with professionalism and attention to detail

Requirements:

  • Strong knowledge of property-related claims and principles
  • Excellent communication, negotiation, and problem-solving skills
  • Ability to manage multiple cases simultaneously and meet deadlines
  • High degree of IT competency
  • Detail-oriented with a strong focus on client satisfaction
  • Relevant professional qualifications (Dip CILA/CII) or willingness to undertake sponsored study

Benefits:

  • Enhanced contributory pension scheme
  • Bonus scheme and flexible benefits package


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