Calendar and Scheduling Administrative Specialist
3 weeks ago
About the Job
We are looking for a Coordinating Service Department Calendar Manager to join our team at Maplecrest Ford Lincoln of Union. As a Coordinating Service Department Calendar Manager, you will play a key role in ensuring the smooth operation of our Service Department.
Key Responsibilities
- Develop and implement effective scheduling strategies to minimize wait times and maximize productivity.
- Update and maintain schedules, calendars, and agendas for the Service Department.
- Verify availability for meetings and confirm appointments with customers and technicians.
- Coordinate meeting venues and arrange for necessary resources.
- Send reminders of scheduled meetings to ensure timely attendance.
- Reschedule or cancel meetings as needed to minimize disruptions.
- Manage red cap bookings and arrangements for customer vehicles.
- Answer scheduling queries via phone and respond to customer inquiries.
- Document scheduling processes and maintain accurate records.
Requirements and Qualifications
- High school diploma or equivalent required.
- Advanced proficiency in scheduling software and office software.
- Extensive experience in managing travel bookings and arrangements.
- Excellent organizational, interpersonal, and communication skills.
About Us
At Maplecrest Ford Lincoln of Union, we pride ourselves on delivering exceptional consumer experiences and top-notch performance. Our team of experts works tirelessly to ensure that every customer leaves satisfied.
Estimated Salary: $55,000 - $70,000 per year
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