Dental Receptionist

3 weeks ago


Trowbridge, Wiltshire, United Kingdom Bupa Dental Care Full time

Bupa Dental Care is seeking a skilled Dental Receptionist to provide exceptional patient care and support to our experienced team.

As a Dental Receptionist, you will be the first point of contact for patients, providing a warm and welcoming experience. Your responsibilities will include:

  • Meeting and greeting patients, ensuring a positive first impression
  • Booking and amending appointments, answering phone calls, and updating patient records
  • Coordinating care packages for patients, working closely with clinicians
  • Confidently promoting and upselling Bupa Dental Care products and services
  • Providing excellent customer service, face-to-face, over the phone, and via email
  • Supporting the Practice Manager and clinical team to ensure the smooth running of the practice
  • Handling payments and maintaining patient confidentiality

To succeed in this role, you will need:

  • Strong communication skills, with the ability to work in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Proficiency in Microsoft Word and Outlook, with excellent organizational skills
  • Experience promoting company products and services
  • Preferred experience with Dentally

Bupa Dental Care offers a competitive salary and a range of benefits, including:

  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, providing quick and easy access to health-related support and treatment
  • My Bupa Extras, offering discounts and rewards at popular retailers
  • Access to discounted dental insurance and other health and wellbeing benefits
  • Opportunities for career development and growth within the company

We are committed to creating a positive and supportive work environment, where our people can thrive and grow. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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