Dental Receptionist

4 weeks ago


Trowbridge, Wiltshire, United Kingdom Bupa Dental Care Full time

About the Role

Bupa Dental Care is seeking a skilled and friendly Dental Receptionist to join their team in Trowbridge. As a key member of the practice, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.

Key Responsibilities

  • Meet and greet patients, providing a warm and welcoming first impression
  • Manage appointments, answer phone calls, and update patient records with accuracy and efficiency
  • Coordinate care packages for patients, working closely with clinicians to ensure seamless care
  • Confidently promote and upsell Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
  • Provide excellent customer service, both face-to-face and over the phone
  • Support the Practice Manager and clinical team in maintaining a smooth-running practice
  • Handle payments and maintain patient confidentiality

Requirements

  • Positive and professional attitude in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, both written and verbal
  • Proficient in Microsoft Word and Outlook, with excellent organizational skills
  • Experience promoting company products and services
  • Preferred experience with Dentally

What We Offer

  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, providing quick and easy access to health-related support and advice
  • My Bupa Extras, offering discounts and benefits at a wide range of retailers and fitness facilities
  • Discounted dental insurance for you and your family
  • Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine
  • Wagestream, allowing you to access your income before payday
  • Access to career pathways and support throughout your working life with Bupa Dental Care

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