Dental Receptionist

1 month ago


Trowbridge, Wiltshire, United Kingdom Bupa Dental Care Full time

Job Title: Dental Receptionist

Job Summary: We are seeking a highly organized and customer-focused Dental Receptionist to join our team at Bupa Dental Care. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Responsibilities:

  • Meet and greet patients, providing a warm and welcoming experience
  • Manage patient appointments, including scheduling and rescheduling
  • Answer phone calls and respond to patient inquiries
  • Update patient records and maintain accurate and up-to-date information
  • Coordinate care packages and communicate with patients and clinicians
  • Promote and upsell Bupa Dental Care products and services
  • Provide excellent customer service and support to patients and colleagues

Requirements:

  • Previous experience in a dental or healthcare setting
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficient in Microsoft Office and dental software
  • Previous experience with promoting company products and services

Benefits:

  • Competitive pay and benefits package
  • Opportunities for career growth and development
  • Discounted dental insurance and other employee benefits
  • Supportive and collaborative team environment

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