Dental Office Coordinator

6 days ago


Trowbridge, Wiltshire, United Kingdom Bupa Dental Care Full time

Dental Receptionist Role at Bupa Dental Care

We are seeking a skilled Dental Receptionist to join our team at Bupa Dental Care. As a Dental Receptionist, you will play a vital role in delivering exceptional patient care and ensuring the smooth operation of our dental practice.

Key Responsibilities:

  • Meet and greet patients, providing a positive and welcoming first impression.
  • Booking and amending appointments, answering phone calls, and updating patient records.
  • Coordinating care packages for patients and promoting Bupa Dental Care products and services.
  • Providing excellent customer service face-to-face, over the phone, and via email.
  • Supporting the Practice Manager and clinical team in ensuring the practice runs smoothly.
  • Handling payments and maintaining patient confidentiality.

Requirements:

  • Ability to work in a fast-paced environment and maintain a positive attitude.
  • Previous administration or receptionist experience, preferably in a healthcare setting.
  • Strong communication skills and proficiency with Microsoft Word and Outlook.
  • Experience promoting company products and services.

Benefits:

Bupa Dental Care offers a competitive salary and a range of benefits, including access to MyHealthcare, My Bupa Extras, and discounted dental insurance for you and your family. You will also have access to career development opportunities and a supportive team environment.


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