Dental Practice Administrator

4 weeks ago


Trowbridge, Wiltshire, United Kingdom Bupa Dental Care Full time

Bupa Dental Care is seeking a skilled Dental Receptionist to join their experienced team in Trowbridge. As a key member of the practice, you will be responsible for providing exceptional patient care and administrative support.

Key responsibilities include:

  • Meeting and greeting patients, providing a positive first impression and patient journey
  • Booking and amending appointments, answering phone calls, and updating patient records
  • Coordinating care packages for patients, as provided by clinicians
  • Confidently promoting and upselling Bupa Dental Care products and services
  • Excellent customer service skills, face-to-face, telephone, and via email
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Handling payments and maintaining patient confidentiality

Requirements:

  • Ability to be positive and professional in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, face-to-face, via telephone, and email
  • Proficient with Microsoft Word and Outlook, with overall strong organization skills
  • Previous experience promoting company products and services
  • Preferred experience with Dentally

Bupa Dental Care offers a competitive salary and a range of benefits, including access to MyHealthcare, My Bupa Extras, and discounted dental insurance. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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