Dental Receptionist Position

3 weeks ago


Trowbridge, Wiltshire, United Kingdom Bupa Dental Care Full time

Bupa Dental Care is seeking a skilled Dental Receptionist to provide exceptional patient care and support to our experienced team.

As a key member of our front desk team, you will be responsible for meeting and greeting patients, booking and amending appointments, and providing a positive first impression and patient journey.

Key responsibilities include:

  • Meeting and greeting patients, providing a great first impression and patient journey
  • Booking and amending appointments, answering the phone, updating patient records
  • Co-ordinating the care packages for our patients that has been provided by our clinicians
  • Confident in promoting and upselling Bupa Dental Care products and services
  • Excellent customer service skills face to face, telephone and via email
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Handling payments
  • Accessing sensitive information whilst maintaining patient confidentiality

Requirements include:

  • Ability to be positive and professional in a fast-paced environment
  • Previous administration or receptionist experience, preferably within a healthcare setting
  • Strong communication skills face to face, via telephone and email
  • Proficient with Microsoft Word and Outlook with overall strong organisation skills
  • Previous experience with promoting company products and services

We offer a competitive salary and a range of benefits, including access to MyHealthcare, My Bupa Extras, and discounted dental insurance.


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