Dental Receptionist Position
3 weeks ago
Bupa Dental Care is seeking a skilled Dental Receptionist to provide exceptional patient care and support to our experienced team.
As a key member of our front desk team, you will be responsible for meeting and greeting patients, booking and amending appointments, and providing a positive first impression and patient journey.
Key responsibilities include:
- Meeting and greeting patients, providing a great first impression and patient journey
- Booking and amending appointments, answering the phone, updating patient records
- Co-ordinating the care packages for our patients that has been provided by our clinicians
- Confident in promoting and upselling Bupa Dental Care products and services
- Excellent customer service skills face to face, telephone and via email
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
Requirements include:
- Ability to be positive and professional in a fast-paced environment
- Previous administration or receptionist experience, preferably within a healthcare setting
- Strong communication skills face to face, via telephone and email
- Proficient with Microsoft Word and Outlook with overall strong organisation skills
- Previous experience with promoting company products and services
We offer a competitive salary and a range of benefits, including access to MyHealthcare, My Bupa Extras, and discounted dental insurance.
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