Senior Business Development Manager

6 days ago


Wednesbury, Sandwell, United Kingdom Swegon Ltd. Full time

Are you looking for a new challenge in Key Account management? We have an exciting opportunity for an Account Specialist to join our Air Handling, Cooling & Heating part of the business, working on a remote basis and reporting into the Business Unit Director.

As an Account Specialist, you will be responsible for developing and maintaining relationships with key stakeholders in customer accounts, working closely with the technical sales teams to promote the Swegon product range. You will also be responsible for promoting Swegon's offering to end users and target customers, focused primarily on decarbonisation projects using heat pump technology.

Key Account Manager Responsibilities:

• Work with the Business Unit Director to identify suitable key account targets and develop a strategy to obtain business intelligence regarding these individual accounts.
• Identify key stakeholders within the accounts and establish contact/business relationships.
• Develop and maintain customer account dashboards.
• Develop tailored, individual concepts with system solutions from the Swegon portfolio, in collaboration with the sales and product management teams.
• Expand the relationship by continuously proposing solutions that meet their objectives, potentially working across various Business Unit offerings.
• Serve as the link of communication between key customers and sales and internal teams.
• Maintenance of activities in the CRM system, including internal dissemination of customer information to increase sales by other departments of Swegon.
• Accountability for sales figures, revenues, and contribution margins of the key accounts, with the requirement to prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Requirements:

We are looking for someone with:

• Degree Qualified ideally in a business-related field.
• Computer literacy.
• Customer Service experience.
• Experience of management and leadership.
• Customer service and key account management.
• Previous experience of dealing with end user accounts and complex buying processes.

What we offer:

We offer a generous remuneration package plus a bonus/commission scheme on offer – based on experience and suitability. This is a remote working role but ideally would need to be based in commutable distance to one of our offices (company car included), and you must be willing to travel to different sites/clients occasionally. We also offer optional Private Healthcare, Pension enrolment, Life Insurance, and 25 days holiday per year (not including bank holidays).



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