Multilingual Customer Advisor
1 day ago
We are a small, friendly team based in Normanton, seeking a highly skilled and motivated individual to fill the role of French Speaking Customer Service Advisor. This exciting opportunity offers the chance to join a dynamic team and contribute to the success of our business.
The ideal candidate will possess excellent communication skills in French and English, as well as the ability to work effectively with others at all levels. They should also have good numerical skills and the ability to problem solve.
About the Job:
As a French Speaking Customer Service Advisor, you will be responsible for providing exceptional support to customers, including:
- Providing customer support for end users, retailers and distributors of group products sold in France and certain other countries in Europe.
- Supporting service providers and engineers regarding product repairs.
- Carrying out daily tasks as required to complete company procedures.
- Dealing with customer complaints and escalations.
Requirements and Salary:
- Excellent communication skills in French and English.
- Ability to work effectively with others.
- Good numerical skills.
- Problem-solving skills.
Compensation:
We offer a competitive salary of up to £27,000 for full-time hours, reflecting the importance of this role in our team.
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