Client Care Specialist

2 weeks ago

Handforth, Cheshire East, United Kingdom Vets for Pets Full time
{"title": "Client Care Advisor", "description": "

At Vets for Pets, we're looking for a dedicated and compassionate individual to join our team as a Client Care Advisor. As a key member of our practice team, you'll play a vital role in providing exceptional service to our clients and their pets.

What You'll Do:

  • Provide a warm and welcoming experience for clients and their pets, ensuring their absolute satisfaction with every visit.
  • Build strong relationships with clients, their pets, and the practice team, demonstrating a genuine passion for delivering outstanding service.
  • Manage payments, future bookings, and day-to-day routines with confidence, utilizing our online booking system.
  • Work collaboratively with the clinical team to provide the best possible care for our clients' pets.

What We're Looking For:

  • A friendly and approachable demeanor, with a natural ability to connect with clients and their pets.
  • Excellent communication and interpersonal skills, with a focus on empathy and understanding.
  • A strong work ethic and ability to work effectively in a fast-paced environment.
  • A passion for delivering exceptional service and a commitment to ongoing learning and development.

What We Offer:

  • A competitive salary and benefits package, including 20% discount at Vets for Pets, Pets at Home, and the Groom Room.
  • Access to discounts and cashbacks, in-house career development opportunities, pension, and holiday allowance.
  • A supportive and inclusive work environment, celebrating diversity and promoting a culture of respect and empathy.

Location: Our practice is located in Basildon Pitsea, serving the local community with a passion for delivering exceptional pet care.

We're committed to creating a workplace that reflects the diversity of our clients and the communities we serve. If you're a motivated and compassionate individual who shares our values, we'd love to hear from you.

", "lang_code": "en-US"}

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