Area Manager
4 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Area Manager to join our team at EG Group. As an Area Manager, you will be responsible for the performance of our shops in your area, delivering outstanding results across customer, financial, people, and operational key performance indicators (KPIs).
Key Responsibilities:
- Drive down waste and inefficiency, reviewing and adapting procedures to improve efficiency and maximize output.
- Focus on continuously driving sales performance by understanding strengths, weaknesses, opportunities, and threats both internally and externally.
- Identify trends requiring action within your profit and loss (P&L) statement, understanding the cause and developing suitable strategic plans.
- Monitor and manage labor percentages, budget hours, waste targets, and performance across shops to ensure the right balance of product availability, customer service, and efficiency.
- Develop high-performing teams, identifying key skills gaps and putting development plans in place to address these and grow talent.
- Monitor financial processes and audit shop invoicing, ordering, and banking to ensure accuracy and compliance with company procedures.
- Ensure compliance with EG Group policies and procedures to ensure successful shop performance and the highest levels of food safety and hygiene.
- Audit stock control across shops to ensure accuracy, identify losses, and investigate concerns.
- Communicate promotional offers to teams, ensuring they have the tools needed to manage a successful promotion and maximize sales.
- Regularly visit shops to ensure they are compliant with agreed standards, running efficiently, and providing the highest standards of customer service, product availability, and presentation.
Requirements:
- Minimum 2 years of experience working in an area/field management role.
- Highly motivated and target-driven, with strong commercial skills and an understanding of the link between high operational standards and results.
- Naturally thinks customer-first, but also appreciates the benefits of a strong brand.
- Strong leadership and people management skills, with the ability to motivate a team to deliver outstanding performance.
- A team player who is comfortable leading by example and not afraid to get involved to get the job done.
- A creative but clear thinker, calm under pressure, and capable of juggling multiple tasks to deliver competing priorities.
- Solution-focused problem solver, who addresses the cause as well as the effect.
- Analytical with a strong eye for detail, a proactive completer-finisher, and a clear communicator with strong interpersonal skills.
- Strong empathy and alignment with our vision, mission, and values, with the ability to deliver a positive, supportive, and inclusive environment.
- Strong track record of customer-facing experience within a retail or food-focused business, with an understanding of the benefits and challenges within a small-format retail environment.
- Works collaboratively with central support functions, feeding back, supporting, and driving key initiatives.
- Car driver, comfortable traveling to multiple sites on a frequent basis.
What's in it for you?
- 33 days annual leave (including bank holidays), increasing by up to 5 more days with service.
- Company car.
- Staff discount at EG Group and Asda.
- Company bonus scheme.
- Company sick pay.
- Life assurance.
- Recognition schemes.
- Employee Assistance Programme.
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