Area Manager

4 weeks ago


Little Driffield, East Yorkshire, United Kingdom EG Group Full time

Job Overview

We are seeking a highly motivated and experienced Area Manager to join our team at Cooplands. As an Area Manager, you will be responsible for leading a team of store managers and ensuring the successful operation of our stores in East Yorkshire.

Key Responsibilities

  • Lead a team of store managers to achieve outstanding performance across customer, financial, people, and operational KPIs.
  • Drive down waste and inefficiency, reviewing and adapting procedures to improve efficiency and maximize output.
  • Focus on continuously driving sales performance by understanding strengths, weaknesses, opportunities, and threats both internally and externally.
  • Identify trends requiring action within your P&L, understanding the cause and developing suitable strategic plans.
  • Monitor and manage labour %, budget hours, waste targets, and performance across shops to ensure the right balance of product availability, customer service, and efficiency.
  • Develop high-performing teams, identifying key skills' gaps and putting development plans in place to address these and grow talent.
  • Monitor financial processes and audit shops' invoicing, ordering, and banking, ensuring accuracy and compliance with company procedures.
  • Ensure compliance with Cooplands policies and procedures to ensure successful shop performance and the highest levels of food safety and hygiene.
  • Audit stock control across shops, ensuring accuracy, identifying losses, and investigating where concerns are identified.
  • Communicate promotional offers to teams, ensuring they have all the tools needed to manage a successful promotion to maximize sales.
  • Regularly visit shops to ensure they are all compliant with agreed standards, running efficiently, and to the highest standards of customer service, product availability, and presentation.

Requirements

  • Minimum 2 years' experience working in an area/field management role.
  • Highly motivated and target-driven, with strong commercial skills.
  • Naturally thinks customer first, but also appreciates the benefits that the consistency of a strong brand can bring.
  • Strong leadership and people management skills – confident to take the lead when required and capable of being a coach and mentor that enjoys motivating and supporting colleagues.
  • A team player who is comfortable leading by example and not afraid to 'get involved' to get the job done.
  • A creative but clear thinker, calm under pressure, capable of juggling multiple tasks to deliver competing priorities.
  • Solution-focused problem solver, who addresses the cause as well as the effect.
  • Analytical with a strong eye for detail. A pro-active, completer finisher. A clear communicator, with strong interpersonal skills, capable of working collaboratively to build productive business relationships.
  • Strong empathy and alignment with our Vision, Mission & Values. Is aware of the effect their behavior has on others, striving to deliver a positive, supportive, and inclusive environment where people have the opportunity to be the best they can be.
  • Strong track record of customer-facing experience within a retail or food-focused business, understands the benefits and challenges within a small format retail environment.
  • Works collaboratively with Central Support Functions, feeding back, supporting, and driving key initiatives.
  • Car driver, comfortable traveling to multiple sites on a frequent basis.

What's in it for me?

  • 33 days annual leave (inc Bank Hols), increasing by up to 5 more days with service.
  • Company car.
  • Staff discount at Cooplands and Asda.
  • Company bonus scheme.
  • Company sick pay.
  • Life assurance.
  • Recognition schemes.
  • Employee Assistance Programme.

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