Area Manager

4 weeks ago


Little Driffield, East Yorkshire, United Kingdom EG Group Full time

Job Overview

As a Cooplands Area Manager, you will be responsible for the performance of Shops in your Area, delivering outstanding performance across Customer, Financial, People, and Operational KPIs.

Key Responsibilities

  • Responsible for the performance of Shops in your Area, delivering outstanding performance across Customer, Financial, People, and Operational KPIs
  • Work to constantly drive down waste and inefficiency, reviewing and adapting procedures to improve efficiency and maximise output, sharing best practice with colleagues
  • Focus on continuously driving sales performance by understanding strengths, weaknesses, opportunities, and threats both internally and externally
  • Identifies trends requiring action within your P&L, understanding the cause and demonstrating the ability to develop suitable strategic plans
  • Monitor and manage labour %, budget hours, waste targets, and performance across Shops, to ensure the right balance of product availability, customer service, and efficiency
  • Develops high-performing teams, identifying key skills' gaps and putting development plans in place to address these and grow talent
  • Recruit new colleagues and effectively manage performance through HR procedures and Company policies
  • Develop and maintain positive relationships with teams by understanding and addressing individual motivations, needs, and concerns
  • Monitor financial processes and audit Shops invoicing, ordering, and banking, ensuring accuracy and compliance with Company procedures
  • Ensure compliance with Cooplands policies and procedures, to ensure successful Shop performance and the highest levels of food safety and hygiene
  • Audit stock control across Shops, ensuring accuracy, identifying losses, and investigating where concerns are identified
  • Communicate promotional offers to teams, ensuring they have all the tools needed to manage a successful promotion to maximise sales
  • Regularly visit your Shops to ensure they are all compliant with agreed standards, running efficiently, and to the highest standards of customer service, product availability, and presentation
  • Ensures shops look vibrant, presentable, clean, and have a great atmosphere at all times
  • Use local market knowledge to identify and act upon trading opportunities
  • Anticipate future challenges and implement action plans to improve and maintain performance

Requirements

  • Minimum 2 years experience working in an area/field management role
  • Highly motivated and target-driven, with strong commercial skills
  • Naturally thinks customer first, but also appreciates the benefits that the consistency of a strong Brand can bring
  • Strong Leadership and People Management skills – confident to take the lead when required and capable of being a coach and mentor that enjoys motivating and supporting colleagues
  • A team player who is comfortable leading by example and not afraid to 'get involved' to get the job done
  • A creative but clear thinker, calm under pressure, capable of juggling multiple tasks to deliver competing priorities
  • Solution-focused problem solver, who addresses the cause as well as the effect
  • Analytical with a strong eye for detail
  • A pro-active, completer finisher
  • A clear communicator, with strong interpersonal skills, capable of working collaboratively to build productive business relationships
  • Strong empathy and alignment with our Vision, Mission, and Values
  • Strong track record of customer-facing experience within a retail or food-focused business
  • Works collaboratively with Central Support Functions, feeding back, supporting, and driving key initiatives
  • Car driver, comfortable travelling to multiple sites on a frequent basis

What's in it for me?

  • 33 days annual leave (inc Bank Hols), increasing by up to 5 more days with service
  • Company car
  • Staff discount at Cooplands and Asda
  • Company bonus scheme
  • Company sick pay
  • Life assurance
  • Recognition schemes
  • Employee Assistance Programme

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