High Value Customer Manager
24 hours ago
We are Metropolitan Gaming, a dynamic and innovative gaming and leisure brand. As a Business Development Executive, you will play a critical role in driving revenue growth and delivering exceptional customer experiences.
About the Role:
- Deliver high-value offers and promotions to attract and retain High Value Customers, resulting in increased revenue and customer satisfaction.
- Analyze customer behavior and develop targeted marketing strategies to drive incremental revenue growth.
- Manage High Value Customer trips, including accommodations, transportation, hospitality, and casino-related services.
- Monitor progress towards achieving business development benchmarks, ensuring compliance with MGUK's HVC Policy & Procedures.
- Collaborate with the Director of HVC & Business Development to formulate and administer the assigned area's budget.
- Compile reports on High Value Customer information and provide insights to inform strategic decisions.
Salary: £55,000 - £65,000 per annum (dependent on experience).
Benefits:
- A competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
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