Portfolio Assistant

2 weeks ago


Wimbledon, Greater London, United Kingdom Kinleigh Folkard & Hayward Full time

Job Summary:

Kinleigh Folkard & Hayward is seeking an experienced Portfolio Assistant to join our Block Management team in Wimbledon. As a key member of our team, you will be responsible for assisting property managers on an allocated portfolio, managing relationships with clients and stakeholders, and ensuring issues are managed effectively to secure the best outcome.

Key Responsibilities:

  1. Assist the property managers in managing client portfolios and developing strong relationships with clients and stakeholders.
  2. Effectively manage issues that arise to secure the best outcome.
  3. Attend client meetings within normal working hours or by agreement out of hours.
  4. Gain an understanding of budgets, expenditure, and service charge debts of clients' properties.
  5. Support the major works process and assist with Section 20 notice requirements.
  6. Conduct regular inspections to ensure properties are maintained in a safe and satisfactory condition.

The successful candidate will have a proven track record in administration, excellent communication skills, and a passion for delivering exceptional customer service.

Requirements:

  • Proven track record in administration.
  • Excellent communication skills.
  • Possession of a valid driver's license (desirable).


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