Concierge - 13.5 Hours Per Week

4 months ago


Wimbledon, United Kingdom Aster Group Full time

Central & Cecil Housing Trust provides safe and affordable homes for people over 55 in London. Since 1926, we’ve helped our residents to enjoy vibrant, active and fulfilling lives.

Today, C&C supports people aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations. As a not-for-profit organisation, we re-invest every penny into helping our residents achieve their potential. From partnerships in fitness and the arts, to innovative technology and building inspiring homes, we support vibrant, active, and connected communities. Day to day, we live our values: “to be pioneers, to believe in better, to do what we do from the heart, to invest in each other and to have the courage to act”.

**Your Role**

As Concierge to the Ridgmount Apartments, Wimbledon, you will show an enthusiastic welcome to all residents and visitors. You’ll be that first point of contact and will be required to receive contractors and other maintenance staff whilst on duty.

Your daily tasks will include:

- Dealing with the daily postal deliveries which will include informing residents of their arrival and arranging collection.
- Responding to requests from residents for local information on leisure, entertainment and sports facilities, arranging activities, trips and excursions.
- Monitoring CCTV output and saving recordings, where necessary.
- Service the two resident’s lounges including maintaining a tidy appearance, clearing up after use, maintaining diary bookings.
- Maintain a check on the use of the car park.

This is a job share role, so there will be the expectation to cover holiday leave as additional hours. Ideally the role will be worked across Monday to Wednesday 8 am - 12.30 pm, however there is some flexibility with this.

**About You**

You will naturally love people and will want to assist as best as you can. Your job satisfaction will come from helping residents, building strong relationships and being a supportive person on site.

You will have great communication skills. You’ll be able to carefully explain details so that the recipient understands. You’ll be naturally engaging and will wish to go the extra mile to be supportive.

You’ll be detailed in your thought processes to ensure tasks are completed fully and you’ll understand the importance of providing clear information to the team member you share the role with.


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