Customer Service Advocate

2 weeks ago


Daventry, Northamptonshire, United Kingdom Nationwide Building Society Full time
About the Role

At Nationwide Building Society, we're looking for a skilled Customer Service Advocate to join our team. As a Customer Service Advocate, you'll play a vital role in providing exceptional customer service and support to our members.

Responsibilities:
  • Provide assistance to customers through various channels, including phone, email, and in-branch.
  • Answer customer queries and resolve issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Contribute to the maintenance of a clean and organized workspace.

About You

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. You'll have excellent communication and interpersonal skills, with the ability to work well under pressure. If you're a team player who is eager to learn and grow with our organization, we'd love to hear from you.

What We Offer

Nationwide Building Society is a values-driven organization that prioritizes the well-being of our members and employees. As a Customer Service Advocate, you'll enjoy a range of benefits, including a competitive salary, comprehensive training and development opportunities, and a supportive work environment. We're committed to helping our employees grow and succeed, and we're excited about the prospect of welcoming you to our team.

About Nationwide

Nationwide Building Society is the world's largest building society, with a history dating back over 170 years. We're a mutual organization, owned by our members, and we're dedicated to providing fairer, more rewarding banking services that benefit our customers and communities. If you're passionate about delivering exceptional service and making a difference in people's lives, we'd love to hear from you.

How to Apply

If you're interested in joining our team as a Customer Service Advocate, please submit your application by clicking the 'Apply Now' button. We look forward to reviewing your application and welcoming you to our team.

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