Customer Service Representative

5 days ago


Daventry, Northamptonshire, United Kingdom Tesco Full time
About the role

We are seeking a skilled and friendly Customer Service Representative to join our team at Daventry Ashby Fields Express. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for all customers.

Key responsibilities:
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work effectively as part of a team to achieve sales and customer service targets.
  • Maintain a high level of product knowledge to assist customers with their queries.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Contribute to the maintenance of a clean and tidy store environment, adhering to health and safety standards.

What we offer:
  • A competitive hourly rate and opportunities for career progression.
  • A range of benefits, including holiday pay, life insurance, and access to exclusive discounts.
  • A supportive and inclusive work environment, with opportunities to develop new skills and gain experience.

About us:
Tesco is a leading retailer, committed to delivering exceptional customer service and providing a positive shopping experience for all customers. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.

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