Customer Service Representative
4 days ago
We are seeking highly motivated and fluent Czech and/or Slovak speakers to join our excellent customer service team.
Key Responsibilities:
- Provide outstanding service to our Czech and/or Slovak speaking customers over the phone, email, and live chat.
- Assist customers with order queries, delivery updates, product information, and more.
- Resolve customer complaints and issues promptly.
- Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction.
Requirements:
- Excellent written and spoken Czech and/or Slovak language skills.
- A genuine passion for delivering exceptional customer service.
- Excellent communication skills and a friendly, approachable demeanour over the phone.
- Basic IT skills, with the ability to learn new systems and utilise Microsoft office.
- Ability to handle multiple tasks and prioritise effectively in a busy call centre environment.
What We Offer:
- Join a company that values diversity, inclusivity, and work-life balance.
- Benefit from comprehensive training and ongoing support to excel in your role.
- Enjoy excellent career progression opportunities.
- Receive competitive pay and exciting benefits.
About Us:
Adecco is an employment consultancy that puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace.
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