Customer Service Representative

2 months ago


Daventry, Northamptonshire, United Kingdom Adecco UK Limited Full time
Customer Service Representative

We are seeking highly motivated and fluent Czech and/or Slovak speakers to join our excellent customer service team.

Key Responsibilities:

  • Provide outstanding service to our Czech and/or Slovak speaking customers over the phone, email, and live chat.
  • Assist customers with order queries, delivery updates, product information, and more.
  • Resolve customer complaints and issues promptly.
  • Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction.

Requirements:

  • Excellent written and spoken Czech and/or Slovak language skills.
  • A genuine passion for delivering exceptional customer service.
  • Excellent communication skills and a friendly, approachable demeanour over the phone.
  • Basic IT skills, with the ability to learn new systems and utilise Microsoft office.
  • Ability to handle multiple tasks and prioritise effectively in a busy call centre environment.

What We Offer:

  • Join a company that values diversity, inclusivity, and work-life balance.
  • Benefit from comprehensive training and ongoing support to excel in your role.
  • Enjoy excellent career progression opportunities.
  • Receive competitive pay and exciting benefits.

About Us:

Adecco is an employment consultancy that puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace.



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