Customer Service Representative

7 days ago


Daventry, Northamptonshire, United Kingdom Pure Staff Ltd Full time

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Pure Staff Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

• Provide exceptional customer service to our clients via phone, email, and in-person

• Respond to customer inquiries and resolve issues in a timely and professional manner

• Maintain accurate records of customer interactions and transactions

• Collaborate with internal teams to resolve customer issues

• Stay up-to-date with company policies and procedures to provide accurate information to customers

• Meet or exceed customer satisfaction targets

Requirements:

• 1+ year of customer service experience in a fast-paced environment

• Excellent communication and problem-solving skills

• Ability to work in a team environment and adapt to changing priorities

• Strong attention to detail and organizational skills

• Basic computer skills and proficiency in Microsoft Office

What We Offer:

• Competitive hourly rate of £13.60

• 28 days per annum annual leave (pro rata)

• Weekly pay and payslips viewable through an online portal

• Local agency with experienced consultants who are here to help you

How to Apply:

• Please apply through our website or contact us for more information



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