Customer Service Representative
7 days ago
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Pure Staff Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
• Provide exceptional customer service to our clients via phone, email, and in-person
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with internal teams to resolve customer issues
• Stay up-to-date with company policies and procedures to provide accurate information to customers
• Meet or exceed customer satisfaction targets
Requirements:
• 1+ year of customer service experience in a fast-paced environment
• Excellent communication and problem-solving skills
• Ability to work in a team environment and adapt to changing priorities
• Strong attention to detail and organizational skills
• Basic computer skills and proficiency in Microsoft Office
What We Offer:
• Competitive hourly rate of £13.60
• 28 days per annum annual leave (pro rata)
• Weekly pay and payslips viewable through an online portal
• Local agency with experienced consultants who are here to help you
How to Apply:
• Please apply through our website or contact us for more information
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