Current jobs related to Customer Service Expert - Daventry, Northamptonshire - MCC Label

  • Customer Service Representative

    4 weeks ago

    Daventry, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Job Title: Sales AdministratorJob Summary:We are looking for an ambitious Sales Administrator to provide exceptional service and support to customers in our friendly and vibrant office.Key Duties:- Working closely with the business development team to ensure a seamless customer journey- Contributing to overall business growth by maintaining accurate customer...

  • Culinary Expert

    1 month ago

    Daventry, Northamptonshire, United Kingdom CH&Co Full time

    Company OverviewWe are a workplace catering expert, renowned for our distinctive services in the UK and Ireland. Our passion for great food and coffee drives us to prioritize our employees' and customers' satisfaction.We are currently seeking a skilled Chef to join our team at Volvo Train in Daventry.

  • Customer Service Representative

    1 month ago

    Daventry, Northamptonshire, United Kingdom Tesco Partners Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service, ensuring that every shopper has a positive experience in our store.

  • Customer Service Liaison

    1 month ago

    Daventry, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    **Job Summary**We are seeking a highly motivated and results-driven Sales Administrator to join our team at Wallace Hind Selection Limited in Daventry, Northamptonshire. As a Sales Administrator, you will be responsible for delivering exceptional customer service, managing customer relationships, and contributing to overall business growth.**Key...

  • Customer Service Representative

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom Pertemps Daventry Full time

    Pertemps Daventry is currently seeking a motivated and detail-oriented individual to join their team as a Trainee Customer Service Support. This role offers a unique opportunity to gain hands-on experience in customer service and administrative support.Job DescriptionIn this role, you will be responsible for providing exceptional customer service and...

  • Expert Witness QA Specialist

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom Bush and Company Rehabilitation Careers Full time

    About Our CompanyBush & Co Rehabilitation Careers is a leading provider of catastrophic injury services, dedicated to helping individuals affected by life-changing injuries.We are committed to delivering exceptional results and making a positive impact on people's lives.The role of Expert Witness Quality Specialist is a critical part of our team, responsible...

  • Customer Service Representative

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom Pertemps Daventry Full time

    Job OverviewPertemps Daventry is currently recruiting for a Customer Service Representative to join one of our established Production Clients. This role provides an excellent opportunity to develop skills in customer service and administrative support.

  • Restaurant and Bar Management Expert

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom OBM Recruitment Ltd Full time

    Restaurant and Bar Management ExpertWe are seeking an experienced Restaurant and Bar Management Expert to lead F&B operations in a luxury hotel/venue in Northamptonshire. The successful candidate will be responsible for developing and implementing F&B strategies, managing F&B budgets, and leading F&B teams to deliver exceptional service.The ideal candidate...

  • Customer Service Associate

    1 week ago

    Daventry, Northamptonshire, United Kingdom Tesco Partners Full time

    Job OverviewWe are seeking an enthusiastic Sales Colleague to join our team. As a Sales Colleague, you will be responsible for providing top-notch customer service, maintaining a clean and organized store environment, and contributing to the success of our sales goals.**Key Responsibilities:**Providing excellent customer service by being approachable,...

  • Customer Service Representative

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom SolviT Recruitment Ltd Full time

    About the JobSolviT Recruitment Ltd is looking for an experienced customer services person to work a late shift within a busy call centre in Daventry.This is a 4 on / 4 off shift (all 7 days are working days, and you work a block of 4). The role offers a competitive salary of £11.56 per hour (1700 - 2100) and £13.56 per hour (2100 - 0200).Key...

  • Customer Service Representative

    6 days ago

    Daventry, Northamptonshire, United Kingdom SolviT Recruitment Ltd Full time

    Job Title: CUSTOMER SERVICE REPRESENTATIVECompany Overview:SolviT Recruitment Ltd is a recruitment agency that specializes in finding talented individuals for various job openings. We are currently looking for an experienced customer service representative to join our team.Salary:The estimated salary for this role is £13.56 per hour, which translates to...

  • Customer Service Representative

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom SolviT Recruitment Full time

    Job OverviewSolviT Recruitment is seeking an experienced customer service professional to join our team as a Late Shift Call Centre Agent in Daventry. This role offers the opportunity to work in a fast-paced environment, handling inbound calls from various official bodies and providing excellent communication skills.Key Responsibilities:Responding to calls...

  • Customer Service Representative

    6 days ago

    Daventry, Northamptonshire, United Kingdom SolviT Recruitment Ltd Full time

    Job Title: Customer Service RepresentativeLocation: Daventry, UKShift Hours: 1700 - 0200, 4 days on / 4 days offWe are seeking an experienced customer service professional to work a late shift in our busy call centre in Daventry. This is a fast-paced environment where you will be handling high volumes of inbound calls from social services, police, and other...

  • Customer Service Strategy Lead

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    We are looking for a talented Service / Operations Manager to join our team at WALLACE HIND SELECTION LIMITED. As a key member of our sales support function, you will be responsible for developing and implementing our after-sales strategy.Role OverviewThis role is ideal for someone with experience in managing operations and a passion for delivering...

  • Customer Service Representative

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom SolviT Recruitment Full time

    We are seeking an experienced customer services professional to work as a full-time Inbound Call Operator in our busy Daventry call centre. The role involves handling inbound calls from social services, police, and other official bodies, with the primary objective of booking appropriate adults to attend interviews and managing diaries.The ideal candidate...

  • Sales and Customer Service Professional

    3 weeks ago

    Daventry, Northamptonshire, United Kingdom Wallace Hind Selection LTD Full time

    We are seeking a highly skilled Sales and Customer Service Professional to join Wallace Hind Selection LTD in Daventry, Northamptonshire.About the RoleMaintain accurate customer records and data for seamless service delivery.Provide regular feedback on customer trends and preferences to inform business decisions.Manage incoming customer inquiries via various...

  • Welding and Fabrication Expert

    4 days ago

    Daventry, Northamptonshire, United Kingdom Northampton Business Directory Full time

    Job SummaryWe are seeking an experienced welding expert to join our team in Daventry. As a Fabrication and Welding Inspector, you will be responsible for providing technical guidance and expertise in the field of welding and fabrication, ensuring adherence to international standards and customer specifications.

  • Customer Service Representative

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom SolviT Recruitment Ltd Full time

    At SolviT Recruitment Ltd, we are seeking an experienced customer service professional to join our team as an Inbound Call Operator in Daventry. This role offers a competitive salary of £11.56 per hour (1700-2100) and £13.56 per hour (2100-0200), with opportunities for career growth and development.Job Responsibilities:Taking calls from social services,...

  • Customer Service Operations Supervisor

    4 days ago

    Daventry, Northamptonshire, United Kingdom Percepta Full time

    Company OverviewPercepta is a leading provider of contact center services, delivering exceptional customer experiences to clients across the globe.SalaryWe are offering a highly competitive salary of £35,000 - £45,000 per annum, depending on experience, as well as additional benefits and incentives.About the RoleThis is an exciting opportunity for a...

  • Customer Service and Sales Lead

    1 month ago

    Daventry, Northamptonshire, United Kingdom Big Yellow Group plc Full time

    Store Manager Assistant Job SummaryThis is an exciting opportunity to join Big Yellow Group plc as an Assistant Store Manager, supporting the Store Manager in driving sales growth, improving customer satisfaction, and maintaining high operational standards.Key Accountabilities:Deliver exceptional customer service, responding to customer inquiries, and...

Customer Service Expert

1 month ago

Daventry, Northamptonshire, United Kingdom MCC Label Full time

Job Overview


MCC Label seeks a highly skilled Customer Service Representative to deliver exceptional customer service and support our team.


About the Role


This is a full-time opportunity for a Customer Service expert to join our dynamic team in [location]. As a key member of our customer-facing team, you will be responsible for managing customer requirements, providing timely and accurate project management, and ensuring clear communication with customers and internal stakeholders.


Key Responsibilities



  • Manage daily customer interactions, responding to queries and resolving issues in a professional and timely manner.
  • Project manage customer orders from initiation to delivery, ensuring they meet customer expectations within estimated time and cost constraints.
  • Accurately input sales orders and job tickets, maintaining up-to-date records and communicating changes to customers as necessary.
  • Proactively communicate with customers through regular telephone contact, meetings, and accompanied visits, fostering strong relationships and driving business growth.
  • Stay informed about technology and component changes affecting customer requirements, adapting quickly to ensure seamless service delivery.
  • Maintain a safe working environment and contribute to site safety objectives.
  • Attend and actively participate in Customer Service Team, Tier 2, and Planning meetings, driving collaboration and shared success.
  • First point of contact for quality issues reported by customers, ensuring prompt resolution and escalating concerns as necessary.
  • Comply with site environmental standards and support site objectives.
  • Acknowledge individual achievements and celebrate team successes, promoting a positive work environment.
  • Support the change management process, delivering local and team objectives in a timely and structured manner, demonstrating a positive attitude.
  • Pursue best practice by improving internal customer-supplier relationships, enhancing overall business performance.
  • Participate in Artwork/New Product Development meetings, driving innovation and product excellence.

About You


We are looking for an experienced Customer Service professional with:


Essential Skills and Qualifications



  • Excellent communication and interpersonal skills, with experience in customer-facing roles.
  • Strong organizational and time management skills, with ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Experience with Lean principles and continuous improvement methodologies.
  • Knowledge of ISO 14001 (Environment) and OHSAS 18001 (Health and Safety) frameworks.
  • Familiarity with SOX requirements and compliance.
  • Proven track record of delivering high-quality results in fast-paced environments.
  • Positive attitude, with a willingness to learn and adapt to new challenges.
  • Demonstrated ability to work effectively in a team environment, with excellent collaboration and communication skills.
  • Ability to work independently, with minimal supervision, and make sound decisions in complex situations.
  • Flexibility to work varied shifts, including evenings and weekends, as required.
  • Availability for on-call duties, as necessary.

Benefits


We offer a competitive salary of $55,000 - $65,000 per annum, depending on experience, plus a range of benefits, including:


Ongoing Professional Development


Opportunities for training, mentorship, and career growth within MCC Label.


Recognition and Rewards


Regular recognition and rewards for outstanding performance and contributions to the team.


Flexible Work Arrangements


Options for flexible work arrangements, including telecommuting and flexible hours, to support work-life balance.


Employee Assistance Program


Access to confidential counseling services and employee assistance programs.


Disability Support


Reasonable adjustments and accommodations to support employees with disabilities.


Annual Leave and Holidays


Generous annual leave and holiday entitlements, plus additional leave for special occasions.


Social Responsibility


Opportunities to participate in community events, charity initiatives, and social responsibility programs.